CREATING HEALTHY AND HAPPY SMILES ONE CHILD AT A TIME.
At Pediatric Dentistry of Erie, we are dedicated to providing top-notch dental care to children of all ages. Our mission is to create healthy and happy smiles, one child at a time. As a specialist in pediatric dentistry, we understand the unique needs of our young patients and strive to create a fun and comfortable environment for them.
Our Commitment to Safety
In the wake of the COVID-19 pandemic, we want to assure you that we are taking every precaution to ensure the safety of our patients and staff. We follow all guidelines and protocols to prevent the spread of the virus, including screening questions, hand sanitizing, social distancing, and mask-wearing. We are committed to providing a safe and healthy environment for everyone.
Our Services
We offer a wide range of services to cater to the unique dental needs of children. From routine cleanings and exams to more complex procedures like crowns and bridges, veneers, and Invisalign, we are equipped to handle all your child's dental needs. We believe in establishing a "Dental Home" for your child by one year of age, as recommended by the American Academy of Pediatrics, American Dental Association, and American Academy of Pediatric Dentistry.
Get to Know Us
Our doctor, Dr. David Shapter, is a Board Certified Specialist in Pediatric Dentistry with years of experience in providing top-notch care to children. He is a native of Erie and has a Bachelor of Science from the Pennsylvania State University. He has served in the US Army Dental Corps and completed his Residency in Pediatric Dentistry at Ohio State and Columbus Children's Hospital.
Our Office Policies
We are committed to providing exceptional care and service to our patients. We believe in empowering our patients with the knowledge and education they need to maintain good oral health. We respect the rights of our patients to choose their own dentist and schedule appointments in a timely manner. We also believe in being transparent about our education and training, as well as our dental care team.
Schedule Your Appointment Today!
We invite you to schedule an appointment with us today. Our friendly and knowledgeable staff are here to answer any questions you may have. We look forward to serving you and your child!
Dental Office Review Summary
Staff and Doctor Criticisms
Multiple reviewers have expressed extreme dissatisfaction with the staff and doctor at this dental office. Several reviewers have reported being treated poorly, rudely, and with disrespect by the staff and doctor. Some reviewers have specifically mentioned Dr. Shapter, stating that he is arrogant, condescending, and aggressive, and has mistreated patients, including children. The office's staff is also criticized for being unprofessional, disorganized, and unhelpful.
Poor Communication and Customer Service
Reviewers have also expressed frustration with the office's communication and customer service. Some have reported difficulty in scheduling appointments, being ignored or dismissed by staff, and feeling belittled or spoken down to by the doctor or staff. Additionally, some reviewers have mentioned that the office does not follow up on phone calls or return calls for months.
Limited Positive Feedback
Only one reviewer, Alysha Lynn, has provided positive feedback about their experience at the office. She praised the doctor and assistant for making her 6-year-old daughter feel secure and comfortable during the procedure.
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