A DENTIST NEAR YOU" and "Let us care for your entire family!
Your Local Comprehensive Dental Care in Lilburn
Grace Dental, LLC is your trusted partner in achieving and maintaining a healthy, confident smile. Located in Lilburn, GA, our experienced team is dedicated to providing you with personalized, compassionate care for the whole family.
Our Philosophy
At Grace Dental, we believe that optimal oral health is integral to overall well-being. We prioritize open communication and shared decision-making, treating each patient as an individual with unique needs. Our approach emphasizes:
- Patient-centered care: We listen carefully to your concerns and goals, tailoring our treatment plans to your specific circumstances.
- Advanced technology: We utilize cutting-edge equipment and materials to ensure the highest quality care.
- Personalized education: We empower you with knowledge and guidance to make well-informed decisions about your oral health.
- Compassionate service: Our friendly and welcoming staff goes above and beyond to create a comfortable and relaxing environment.
What We Offer
Grace Dental offers a comprehensive range of services that address all aspects of your dental health. These include:
- General & Cosmetic Dentistry: Routine checkups, teeth cleanings, fillings, crowns, bridges, teeth whitening, and more.
- Preventative Care: Comprehensive advice on brushing, flossing, and maintaining optimal oral hygiene for the whole family.
- Restorative & Surgical Procedures: Root canals, dental implants, wisdom teeth removal, and other advanced restorative procedures.
- Emergency Care: Urgent attention for any dental emergencies that arise.
Experience the Difference
At Grace Dental, we believe in creating a positive and relaxed dental experience for our patients. From friendly front desk staff to skilled dentists and hygienists, our team is committed to:
- Providing gentle and compassionate care.
- Explaining procedures clearly and comprehensively.
- Answering your questions and concerns with patience and understanding.
Schedule Your Appointment Today!
Contact us today to schedule an appointment and discover the exceptional dental care offered at Grace Dental, LLC. We look forward to welcoming you and becoming your trusted partner in achieving a healthy and confident smile for life.
Service Issues
Several reviewers have expressed frustration with the customer service at Grace Dental, citing rude and unprofessional behavior from the staff. One reviewer reported that the dentist referred them to another dentist and told them it was normal to feel pain after a tooth removal, even though the issue was ongoing for over a month. Another reviewer had to report the dentist to their insurance company due to a lack of empathy and professionalism.
Communication Issues
There were several instances where communication broke down between patients and the dentist. One reviewer had to wait several months to receive their records, and when they did, it was incomplete. Another reviewer was not notified when their dentist appointment was cancelled, and when they went to the office, they were told the dentist was not available.
Quality of Care
Some reviewers were unhappy with the quality of care they received at Grace Dental. One reviewer had to wait over two months for their dentures, and another reviewer had a bridge estimate increase from $1200 to $5900 without explanation.
Staff
The reviews indicate that the staff at Grace Dental has been inconsistent. Some reviewers have praised the staff, citing polite treatment and helpfulness. However, others have reported rude and unprofessional behavior, including being hung up on and receiving poor treatment.
Verdict
Unfortunately, most reviewers were unhappy with their experience at Grace Dental. The reviews highlight a lack of empathy, professionalism, and communication issues, which can be frustrating and even damaging to patients.
