At Straighten Up Orthodontics, we're passionate about helping patients of all ages achieve a healthier, more attractive smile. Our full-service orthodontic practice is led by Dr. Cathy Wiltshire, a dedicated and experienced orthodontist who has helped countless patients in Silver Spring, Maryland, and surrounding areas. Our state-of-the-art facility is equipped with the latest technology, allowing us to provide a range of orthodontic treatments that cater to each patient's unique needs and preferences.
Our Services
We understand that every patient is unique, which is why we offer a variety of orthodontic treatments to suit different needs and lifestyles. From traditional metal braces to clear ceramic braces, Invisalign treatments, and more, our team is dedicated to helping patients achieve a beautiful smile that boosts their confidence and self-esteem. Our services include:
- Invisalign treatments for patients of all ages
- Traditional metal braces for a classic, effective solution
- Clear ceramic braces for a discreet and aesthetically pleasing option
- Invisalign Teen treatments specifically designed for teenagers
- Retainers and functional appliances to support long-term oral health
- Emergency orthodontic care for unexpected issues
- Telehealth appointments for convenient, remote consultations
Our Commitment to Patient Care
At Straighten Up Orthodontics, we're committed to providing exceptional patient care that exceeds expectations. From the initial consultation to the final treatment, our team is dedicated to ensuring a seamless, stress-free experience that leaves patients feeling confident, informed, and supported every step of the way. We believe in building long-term relationships with our patients, and we're proud to have a reputation for providing compassionate, personalized care that addresses each patient's unique needs and concerns.
Our Philosophy
We believe that a healthy, beautiful smile is a fundamental aspect of overall well-being. Our team is passionate about helping patients unlock their full potential, and we're dedicated to providing orthodontic treatments that not only improve oral health but also enhance self-confidence, boost self-esteem, and transform lives. Whether you're looking to correct crooked teeth, close gaps, or simply achieve a more attractive smile, we're here to help you every step of the way.
Unprofessional Staff and Poor Experience
Some reviewers have had negative experiences with the staff at Straighten Up Orthodontics. Rosy Sanchez and TaQuoya Livingston both gave 1-star reviews, citing rude and unwelcoming behavior from Justin, a staff member. They reported feeling uncomfortable and ignored by Justin, even when trying to call the office. Both reviewers mentioned that they were unable to change orthodontists due to being in the middle of treatment.
Excellent Service and Professionalism
On the other hand, most reviewers had very positive experiences with the office. Dr. Wiltshire, the orthodontist, was praised by many as being warm, friendly, and professional. Several reviewers mentioned that the staff was welcoming, helpful, and accommodating. Darryl Christmon, Shavonne Davenport, Ticia B., Miss Williams, Benjamin D., Sandra Zelaya, Jason Ventura, Jonny Dewee, and Mr. Lee all gave 5-star reviews, praising the office's professionalism, organization, and attention to detail.
Subpar Materials and Communication
However, Rosy Sanchez and TaQuoya Livingston both mentioned having issues with the materials used for their treatments. Rosy reported that the material used on her daughter's teeth seemed to come off quickly, while TaQuoya mentioned difficulty in communicating with the office due to phone issues.
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