At Martin & Winkler, we believe that the only way to fully address a patient's dental needs is by providing comprehensive care. Our approach to dentistry acknowledges the connection between dental health and overall health. During your treatment with us, we pay close attention to your dental and health history as well as your dental concerns and goals. When designing your treatment plan, we will take into consideration all of these factors, paying particular attention to any allergies, medications and supplements you take, and existing conditions you have, including any oral or jaw problems. We believe this approach is vital to treating you in the most efficient manner while addressing all of your dental concerns.
Our Expertise
Our experienced team includes dental professionals, who are trained in the latest dental techniques and methods in order to provide the best care to residents in Syracuse, Auburn, and Central New York. Led by esteemed dentist Dr. Emile Martin, our professional staff has many years of advanced training and can manage most dental issues.
Our Services
Our comprehensive practice encompasses a number of specialties to ensure that our patients maintain a confident smile, including:
Comprehensive Dentistry
- Exams and teeth cleaning
- Tooth-colored fillings
- Root canals
- Dental implants
- Dental crowns
- Porcelain veneers
- Smile makeovers
- Sedation dentistry
- Laser dentistry
- Emergency dental care
- Oral surgery
- Tooth extraction
- Periodontal therapy
- Full mouth rehabilitation
- Dentures and partial dentures
Our Approach
Our approach to dentistry is centered around providing exceptional patient care and attention to each individual patient. We take the time to get acquainted with each patient, evaluating their present oral condition, dental and medical history, and recommending appropriate treatment. We understand that no two patients are the same, and we strive to provide personalized care and attention to help each patient achieve the healthy and beautiful smile they desire.
Infection Control
For your protection and the protection of all our patients, the dentists, assistants, and hygienists of Martin & Winkler wear surgical gloves and masks. We take these precautions because we are concerned about infectious diseases. We also carefully sterilize all instruments and disinfect all of our treatment rooms to decrease the possibility of transmitting disease.
Oral Prevention & Care
Prevention of dental disease is one of our primary goals here at Martin & Winkler. We are very experienced in controlling dental disease and can help you understand the destructive nature of bacterial activity. We believe it is our responsibility help you to maintain your dental health. To achieve this we have implemented a carefully planned and well-organized preventive recall system.
Emergency Dental Care
We recognize that emergency situations come up. If you are a patient of record and have a dental emergency, please call us as quickly as possible. We will do our best to respond to you promptly. If the problem arises while the office is closed, our answering machine will give you a recorded message with a telephone number for you to call. A Martin & Winkler dentist will return your call.
General Impressions
Reviews of Martin & Winkler dental office are mixed, with some patients having extremely positive experiences and others having extremely negative ones.
Positive Experiences
Many reviewers praised the caring and understanding nature of the staff, particularly Dr. Martin, Dr. Alamir, and the hygienists. They reported feeling comfortable and at ease during their appointments. Some reviewers also mentioned that the office was able to accommodate them quickly, even on the same day, and that the procedures were painless.
Negative Experiences
On the other hand, some reviewers had negative interactions with the receptionist and front desk staff, reporting rudeness, unprofessionalism, and lack of transparency about payment. A few reviewers also mentioned that the office seemed disorganized, and that the staff seemed unfriendly and uncompetent.
Staff Issues
Some reviewers specifically mentioned issues with certain staff members, including the receptionist and accounting department. They reported experiencing "attitudes" and incompetence from these staff members.
Dental Care
Despite the mixed reviews, many patients reported being happy with the dental care they received, with some even stating that the doctors and hygienists were the best they had ever encountered.
