Providing exceptional dental care with compassion and dedication
Our Commitment to Your Oral Health
Professional Dental Associates in Bel Air, Maryland, prioritizes patient-centered care and comprehensive dental health. Led by experienced dentist Dr. Iris L. Shields, our team of dedicated professionals is committed to delivering personalized and compassionate dental care to patients of all ages.
About Dr. Iris L. Shields
Dr. Shields is an accomplished dentist with over two decades of experience. She earned her Bachelor of Science degree from Coppin State University and went on to receive her Doctor of Dental Surgery degree from the University of Maryland, Baltimore College of Dental Surgery.
Throughout her career, Dr. Shields has held leadership positions in various dental organizations and has also volunteered her expertise to underserved communities. Her passion for creating a comfortable and welcoming dental experience for patients is evident in the personalized care she provides.
Our Services
At Professional Dental Associates, we offer a comprehensive range of dental services designed to address all your oral health needs. Some of our services include:
General Dentistry
- Routine checkups and cleanings
- Preventive care and fluoride treatments
- Custom-made mouthguards
- Emergency dental care
Cosmetic Dentistry
- Teeth whitening
- Crowns and bridges
- Porcelain veneers
Restorative Dentistry
- Fillings and root canal treatment
- Dental implants
- Dental bridge placement
Additional Services
- Periodontal exams and treatment
- Sleep apnea management
- Oral cancer screenings
A Patient-Centered Approach
Our focus is on building lasting relationships with our patients. We take the time to listen to your concerns, understand your needs, and provide personalized treatment plans. We believe in transparency and open communication throughout the entire process.
Call Us Today
To schedule an appointment and experience the personalized care of Professional Dental Associates, call us at (410) 638-0858 or contact us through our website. We look forward to helping you achieve and maintain a healthy, confident smile.
Patient Satisfaction
The reviews for Dr. Shields' dental practice are largely positive, with several patients praising the warm and welcoming environment, as well as the quality of care provided by the dentist and her staff. Several patients have reported feeling comfortable and relaxed during their appointments, and have expressed gratitude for the dentist's ability to address their dental concerns.
Staff Service
Several patients have commended the friendly and courteous staff, particularly the front desk girl, who are described as "nice", "sweet", and "upbeat". One patient noted that the staff made them feel like part of the family, and another appreciated the staff's ability to handle various insurance providers.
Wait Times
However, one patient reported a lengthy wait time before being seen, with delays of up to 45 minutes. Another patient felt that the dentist's chair-side manner could be improved, describing her as making them feel like a child.
Treatment
Some patients have expressed satisfaction with the treatment they received, with one noting that the dentist was "thorough", "kind", and "compassionate". Another patient appreciated the dentist's ability to address their dental concerns without needing surgery.
Communication
One patient felt that the dentist could have done more to address their immediate dental needs, and another reported feeling dismissed when they requested a temporary filling instead of an appointment to come back later.
Facility
The facility is described as clean, bright, and cozy, with one patient noting that it has a "home-like" atmosphere.
