Business Details
35 Years
experience
Emergency
services
Your Trusted Community Health Partner in Northern Arizona
North Country HealthCare has been dedicated to improving community health in Northern Arizona since 1991. As a federally qualified community health center, we provide comprehensive medical services including primary care, dental care, behavioral health, and specialized programs for underserved populations. Our mission focuses on accessible, affordable care with dignity and respect, serving 11 communities along the I-40 corridor and major tourist destinations. Recognized by the National Committee for Quality Assurance, we maintain Federal Public Health Service deemed status for medical malpractice protection.Our integrated care model includes residency programs addressing rural physician shortages and community initiatives supporting vulnerable populations like the unhoused, veterans, and sexual assault survivors. Through strategic partnerships and educational programs, we strive to create healthier communities while maintaining transparency and accountability in all operations.
Services
Primary Care
Pediatrics
Dental Care
Behavioral Health
Telemedicine
Pharmacy Services
Physical Therapy
OB/GYN
HIV/AIDS Treatment
Mobile Medical Unit
Details
- Year established: 1991
Highlights and features
- We serve 11 medically underserved Northern Arizona communities through strategically located clinics
- Our sliding fee scale makes healthcare accessible to all income levels
- Integrated care teams combine medical, dental, and behavioral health expertise
- We operate residency programs addressing rural primary care physician shortages
- Our mobile medical unit brings care directly to patients with transportation barriers
Associations and certifications
- National Committee for Quality Assurance
Services
Primary Care
Our primary care services provide comprehensive, family-focused medical care for patients of all ages. Board-certified providers specialize in preventive care, chronic condition management, and acute illness treatment. With clinics in 11 Northern Arizona communities, we offer accessible care through integrated teams of physicians, nurse practitioners, and medical assistants. Services include routine check-ups, immunizations, and coordinated specialty care referrals.
Dental Care
We offer complete dental services including preventive exams, cleanings, restorative treatments, and emergency care. Our dentists provide comprehensive oral health management for children and adults at multiple locations. Specialized services include digital X-rays, fluoride treatments, and denture fabrication. Emergency dental visits are available on a walk-in basis with nitrous oxide sedation options at select clinics.
Behavioral Health
Integrated behavioral health services address mental health concerns and lifestyle modifications through evidence-based counseling. Our specialists provide short-term therapy, psychiatric medication management, and chronic condition support. Telehealth options ensure accessibility across rural communities. Services include stress management, substance use counseling, and coordinated care with primary healthcare providers.
Mobile Medical Unit
The mobile medical unit delivers primary care services directly to underserved populations through weekly visits to shelters, schools, and community locations. This service addresses transportation barriers by providing routine check-ups, chronic disease management, and immunizations at accessible locations including Flagstaff Shelter Services and local schools.
Pharmacy Services
On-site pharmacies at three locations offer medication dispensing, diabetes management consultations, and anticoagulation monitoring. Clinical pharmacists collaborate with providers to optimize medication regimens and ensure proper usage. Patients receive personalized consultations and medication delivery options to improve treatment adherence and health outcomes.
People
Anne Newland
Chief Executive Officer
Dr. Newland leads North Country HealthCare with 15+ years of experience in rural healthcare. A former Indian Health Service physician, she holds an MPH from Harvard and focuses on reducing health disparities through community-centered care models and workforce development initiatives.
John Andrews
Chief Financial Officer
With four decades of nonprofit healthcare finance experience, John oversees financial operations. His background includes leadership roles at Circle the City and Arizona Housing, focusing on sustainable models for underserved population services.
Adam Hockings
Chief Operating Officer
A Navy veteran with 25+ years in healthcare leadership, Adam directs operations across 11 clinics. His focus on patient-centered care includes implementing operational excellence frameworks and expanding access to rural communities through innovative service delivery models.
Kim Chen
Chief Clinical Integration Officer
With 23 years in pharmacy leadership, Kim chairs Arizona's Community Health Centers Pharmacy Peer Group. She has expanded clinical pharmacy integration, improving medication management through 340B program advocacy and legislative initiatives.
April Alvarez-Corona
Chief Medical Officer
A community health specialist with 18 years of experience, Dr. Alvarez-Corona focuses on quality improvement and staff retention. Her work emphasizes preventive care and adolescent medicine within integrated care teams across Northern Arizona.
Questions
What healthcare services does North Country HealthCare offer?
We provide primary care, dental services, behavioral health counseling, OB/GYN care, pharmacy services, physical therapy, telemedicine, HIV/AIDS treatment, and mobile medical units across Northern Arizona.
Do you accept insurance or offer payment assistance?
We accept most commercial insurance, AHCCCS, Medicare, and offer a sliding fee scale based on income for qualifying patients.
Are emergency dental services available?
Yes, emergency dental visits are available on a walk-in basis at our Flagstaff, Williams, and Winslow locations.
Can I access care if I'm uninsured?
Uninsured patients qualify for our sliding fee discount program and may receive assistance through Ryan White funding for HIV-related services.
How can I schedule an appointment?
Call your preferred location directly or use our online portal for appointment requests and medical record access.
Do you offer tax-deductible donation options?
Arizona residents can receive dollar-for-dollar state tax credits for donations through our qualified charity status with AZDOR.
