Metropolitan Dental, nestled in the heart of Berwyn, Illinois, stands as a beacon of comprehensive dental care and personalized attention. Our team of skilled dentists and dedicated staff are committed to transforming your dental experience, making it a positive and rewarding journey towards optimal oral health. While your smile is our ultimate concern, we treat every patient with warmth, respect, and individualized care.
Our Expertise
At Metropolitan Dental, we offer a comprehensive array of general dental services to cater to individuals of all ages and dental needs. From routine checkups and preventive care to advanced restorative and cosmetic procedures, we have got you covered.
General Dental Services
Whether you've neglected your teeth or simply need a gentle check-up, our skilled dentists can provide:
- Comprehensive dental exams and consultations
- Professional cleanings and teeth whitening
- Routine X-rays and oral cancer screenings
- Tooth-colored fillings and composite restorations
- Emergency dental care and pain management
Orthodontics and Cosmetic Solutions
We understand the importance of a balanced and aesthetically pleasing smile. Our services include:
- Invisalign braces and traditional braces for teeth straightening
- Porcelain veneers to camouflage imperfections and restore enamel integrity
- Crowns and bridges to restore damaged or decayed teeth
- Cosmetic bonding to repair chipped or discolored teeth
Advanced Dental Technologies
We embrace innovation and utilize state-of-the-art technologies to deliver exceptional care. Our services include:
- CEREC and I-Cat technologies for precise digital impressions and restoration planning
- Cosmetic digital smile design for a visualized preview of your new smile
- Laser therapy for precise and minimally invasive treatment
- Advanced sterilization protocols for your safety and peace of mind
Our Commitment
At Metropolitan Dental, we believe in providing comprehensive care that extends beyond physical treatment. Our team is dedicated to:
- Addressing your anxieties and concerns
- Providing clear and concise explanations of your treatment options
- Offering flexible financing options to fit your budget
- Creating a relaxing and comfortable environment
Join us on your journey to a healthier and more confident smile!
Professionalism and Quality of Service
Several reviewers have commented on the level of professionalism displayed by the dental office. Katarzyna Kure praised the accurate and detailed explanation of the root canal procedure, noting that the staff was very helpful. Tsaba Phone also commended the office, stating that the professionals were dedicated to their work and provided remarkable attention to detail, allowing them to correct various issues with her teeth.
Concerns and Complaints
On the other hand, some reviewers have expressed significant concerns and complaints about the office's performance. Luke Tylka and Natalie Aguilar both gave the lowest rating (1 star) and shared unfortunate experiences. Luke stated that he felt gaslighted and neglected by the staff, who allegedly prioritized profits over patient care. He claimed that they misdiagnosed and mistreated him, leading to the loss of six teeth. Natalie shared a similar experience, noting that they failed to acknowledge her client's presence in the waiting room for over an hour and were generally unhelpful.
Comparison and Conclusion
In terms of overall performance, opinions are divided. While some reviewers have had positive experiences with the dental office, others have been noticeably dissatisfied. The office has failed to meet expectations in terms of patient care, communication, and professionalism, leading to negative reviews and complaints.
