Smile with Confidence, Smile with Us
At Dr. Lance Washburn's dental office, we are dedicated to providing top-notch dental care to individuals and families in Pensacola, Florida. Our mission is to deliver exceptional service, unparalleled comfort, and personalized attention to each patient's unique needs. Our state-of-the-art facility is equipped with the latest technology, ensuring that you receive the best possible care in a warm and inviting environment.
Our Services
Our friendly and experienced team, led by Dr. Lance Washburn, offers a comprehensive range of dental services designed to cater to the diverse needs of our patients. From cosmetic dentistry to restorative dentistry, preventative dentistry, and more, we strive to provide a one-stop-shop for all your dental requirements.
Cosmetic Dentistry
A beautiful smile can boost your confidence and enhance your overall well-being. Our cosmetic dentistry services include teeth whitening, veneers, and smile makeovers, all designed to give you a radiant and healthy-looking smile.
Restorative Dentistry
We understand that dental problems can be stressful, which is why our restorative dentistry services aim to restore your smile and confidence. From dental implants to crowns and bridges, our team will work with you to create a personalized treatment plan tailored to your specific needs.
Preventative Dentistry
Prevention is the key to a healthy smile. Our preventative dentistry services include professional cleanings, routine check-ups, and oral hygiene education, all designed to help you maintain optimal oral health.
Dental Plans and Insurance
We accept most insurance plans, including Aetna, Ameritas, Cigna, Delta, Florida Blue Dental Choice PPO, and many more. Our friendly staff will be happy to answer any questions you may have about your insurance coverage.
Testimonials
Don't just take our word for it! Our patients rave about our exceptional service, compassionate care, and welcoming environment. Read our testimonials to see what our patients have to say about their experience with us.
Overall Impression
The reviews for this dental office are mixed, with some patients having a positive experience and others having a negative one.
Friendly and Caring Staff
Many patients praised the staff for being friendly, caring, and attentive. Taylor Chambers mentioned that the staff was super friendly and seemed to care about their teeth a lot. Marylona Wise was impressed with Cassidy's kindness and helpfulness in scheduling her appointment quickly. Similar praise was given by Chris Beckman, Chris B., Annette Remitera, Michelle Hernaez, Greg G., and Kumiko Mccarthy.
Poor Customer Service
On the other hand, some patients experienced poor customer service. Lucky Donnee had a negative encounter with Dr. NeedtoWashBurnDick, citing a disgusting attitude and biased behavior. J. Doug had a similar experience with the office staff, saying they were rude, uncooperative, and unwilling to work with him to resolve his issue.
Positive Experience
Despite the negative encounters, many patients had a positive experience with the dentist and his staff. The reviews highlighted the dentist's professionalism, competence, and chair-side manner. Patients praised the staff for being friendly, efficient, and gentle.
Negative Experience
The negative reviews, on the other hand, highlighted poor customer service, bias behavior, and unwillingness to accommodate patients' needs.
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