Welcome to Gleason Family Dentistry, a vibrant and technologically advanced dental practice that has been serving the Pittsburgh community for over 30 years. Led by Dr. Paul J. Gleason, our practice is committed to providing exceptional, state-of-the-art dental care in a caring and comfortable environment.
Our Core Values
At Gleason Family Dentistry, we believe that every patient is an individual with distinct needs. We strive to provide personalized care that addresses each patient's unique needs and concerns. Our team is dedicated to delivering exceptional care that exceeds our patients' expectations. We are committed to staying at the forefront of dental technology and advanced treatment options to ensure that our patients receive the best possible care.
Our Services
We offer a wide range of services to meet the diverse needs of our patients. From routine cleanings and fillings to cosmetic dentistry and emergency care, we are equipped to handle all of your family's dental needs. Our services include:
Preventative Care
- Complete Oral Exams
- Oral Cancer Screening
- Professional Dental Cleaning
- Fluoride Treatment
- Sealants for Adults and Children
- Emergency Care and Treatment
Specialty Care
- Prosthodontics (Crown and Bridge)
- Endodontics (Root Canal Therapy)
- Dental Implant Restoration
- Tooth Extractions
- Pediatric Dentistry
- Restorative Care
Cosmetic Services
- Zoom Tooth Whitening
- Zoom Custom Trays
- Veneers
- Bonding
- White Fillings
- Porcelain Crowns (Caps)
- Dentures and Partial Dentures
- Porcelain Fixed Bridges
- Snore Guards
- Night Guards
- Athletic Sports Guards
Insurance and Payment
We welcome and accept most major dental insurance providers, including United Concordia, UPMC Dental Advantage, Aetna, Delta, MetLife, and Principal. We will file all necessary paperwork to help you maximize your insurance benefits. Payment for any portion not covered by your insurance company is due in full at the time services are rendered. We accept cash, check, Visa, MasterCard, and Discover. Online payments are not currently accepted.
Our Team
At Gleason Family Dentistry, we have a dedicated team of professionals who are committed to providing exceptional care. Led by Dr. Paul J. Gleason, Dr. Gleason has over 25 years of experience and has received advanced training in a wide range of dental specialties. He is a member of the American Dental Association and the Pennsylvania Dental Association.
Our Location
We are conveniently located in the Forbes-Shady Plaza in the Squirrel Hill shopping district. Our office is easily accessible and offers ample parking. We welcome new patients and offer same-day emergency care.
Poor Customer Service and Unprofessional Behavior
Many reviewers had a terrible experience with the dental office, citing poor customer service and unprofessional behavior from the staff and dentist. Several reviewers reported having appointments cancelled with little notice, with one reviewer being sent a bill for a no-show appointment that was never confirmed. Reviewers also felt that the dentist was pushy in his sales pitch for certain treatments, such as teeth whitening, and failed to provide adequate information about the procedures.
Unreliable Appointment Scheduling
Reviews highlighted issues with appointment scheduling, with several reviewers reporting long wait times for appointments and unexpected cancellations. One reviewer even reported being given an appointment five months in advance, only to have it cancelled two days prior. This lack of reliability has led reviewers to question the office's ability to keep appointments and provide timely care.
Questions about Dental Care
Some reviewers were unhappy with the quality of care provided by the dentist. One reviewer reported a poor experience with the removal of wisdom teeth, which led to additional complications and costly procedures. Another reviewer felt that the dentist was too hesitant in his treatment, allowing problems to develop down the line.
Positive Experiences
Despite the overwhelmingly negative reviews, two reviewers had positive experiences with the office. They praised the office's willingness to accommodating their needs, including making a special appointment for a dental emergency.
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