Small enough to care, big enough to serve
At Shelton Family Dental, we believe that our patients' health and happiness are of the utmost importance. Our mission is to provide exceptional dental care to the residents of Baltimore, MD and surrounding areas. Our team of dedicated professionals is committed to creating a lasting and trusting relationship with each patient through our professional, family-friendly, and compassionate approach.
Our History
Shelton Family Dental was founded in 1976 by Dr. Benjamin Shelton, who has been dedicated to providing quality dental care to the community for over 40 years. Dr. Shelton earned his Doctorate of Dental Surgery from Howard University in 1972 and has been a beacon of excellent dentistry in the city. In 2007, Dr. Cohloe-Shai Shelton joined the practice, bringing her expertise and passion for dentistry. Together, the doctors have built a reputation for providing comprehensive dental care for the whole family.
Our Services
We offer a wide variety of services to meet the unique needs of each patient. Our services include:
- Preventative Care: Regular cleanings, exams, and X-rays to prevent dental problems
- Restorative Care: Fillings, crowns, and dentures to restore damaged teeth
- Cosmetic Care: Teeth whitening, veneers, and bonding to enhance the appearance of your smile
- Periodontal Care: Treatment for gum disease and other periodontal issues
- Surgical Care: Extractions, oral surgery, and implant placement
- Pediatric Care: Dental care for children, from routine exams to complex treatments
Meet Our Dentists
Dr. Benjamin Shelton and Dr. Cohloe-Shai Shelton are dedicated to staying up-to-date with the latest advancements in dental technology and techniques. With years of combined experience, they have honed their skills to deliver exceptional care to patients of all ages.
Our Team
At Shelton Family Dental, we believe that our patients are family. Our team of caring and compassionate hygienists, assistants, and front-desk staff are dedicated to making your experience with us a positive one. We take the time to listen to your concerns and develop personalized treatment plans to meet your unique needs.
Scheduling
We are committed to making your appointment a convenient and stress-free experience. We offer flexible scheduling options, including morning, afternoon, and evening appointments to suit your needs. Contact us today to schedule your appointment and take the first step towards achieving a healthy, beautiful smile.
Staff Conduct and Professionalism
The majority of reviewers experienced unprofessionalism and rudeness from the established staff, including condescending behavior, berating of trainees, and lack of kindness towards patients.
Complaints about Office Procedures
Several reviewers experienced issues with office procedures, such as being required to fill out paperwork multiple times, being charged for a mask, and being told that their insurance was expired when it was not. There were also complaints about the cost of services, including X-rays, and being charged for a cancellation fee despite not canceling an appointment.
Mixed Reviews about Dr. Shelton and Dental Procedures
Some reviewers had positive experiences with Dr. Shelton, describing him as friendly and professional. However, others had negative experiences with dental procedures, including not receiving the full mouth cleaning they were promised and being charged for it anyway.
Racial Considerations
Some reviewers mentioned that they sought out the dental office because it was black-owned, but were ultimately disappointed with their experience.
Praise for Individual Staff Members
A few reviewers praised individual staff members, such as Ms. Casaundra, for being professional and courteous.
