At Drouin Dental, we believe in providing quality dental care that is centered around your comfort and informed decision-making. Our core values are embodied in the equation Quality + Comfort + Information = TRUST. Let's delve into what this means for you as our patient.
Quality
We are committed to delivering top-notch dental services. Our team takes the time to ensure that all procedures are carried out meticulously, whether they can be completed quickly or require a more extended period. Our goal is to provide durable and effective solutions that will stand the test of time. When you visit Drouin Dental, you can be confident that we will never cut corners and will always strive for excellence.
Comfort
We understand that visiting the dentist may not be everyone's cup of tea. That's why we tailor our approach to each patient's unique needs and concerns. Our team is dedicated to making your visit as comfortable and stress-free as possible. We don't believe in a one-size-fits-all approach; instead, we work patiently with each individual to create a relaxing and personalized experience.
Information
We believe that knowledge empowers our patients to make informed decisions about their dental health. Our team takes the time to explain all treatment options and answers any questions you may have. By providing clear and complete information, we aim to build trust and long-lasting relationships with our patients.
Meet Dr. Amy Drouin, DMD
Dr. Amy Drouin, DMD, leads our team at Drouin Dental. With a background in nursing and extensive experience in dental medicine, Dr. Drouin is uniquely equipped to provide high-quality and comprehensive dental care. Her interest in organ systems and medical histories has led her to specialize in dental treatments for sleep disorders, allowing her to combine her passions for both dental and medical fields.
Sleep Apnea Services
In addition to our general dental services, we also offer sleep apnea questionnaires and dental sleep device information. Sleep apnea is a serious condition that can significantly impact your overall health. We are dedicated to helping our patients achieve better sleep and improved well-being through customized dental solutions.
Visit Us
We invite you to experience the Drouin Dental difference. Our team is ready to welcome you to our Klamath Falls office, located at 5708 South 6th Street. We are open Monday through Friday, from 8:30 AM to 5:00 PM. Please don't hesitate to contact us at (541) 882-7492 or via email at frontdesk@drouindental.com to schedule your appointment. We look forward to serving you and your family's dental needs.
Customer Service
Many customers have expressed frustration with the customer service at this dental office. Author Tatiana Kilby gave a 1-star review after experiencing poor communication and a lack of attention to their specific needs. She felt that the front desk staff failed to provide adequate information about the office's policies and procedures, leading to a disappointing appointment.
Dental Care
In contrast, many customers have reported positive experiences with the dental care provided by Dr. Drouin and her staff. Authors Julie Whitlatch, Robert Barnum, Christine, Cheryl Brown, M. Gonzalez, Wes Adams, Kay Yaple Salley, Floyd Young, and Dan Hewitt all gave 5-star reviews, praising Dr. Drouin's professionalism, friendliness, and skill. They appreciated the office's ability to accommodate their needs, including same-day appointments for emergency situations.
Customer Feedback
While some customers have reported issues with communication and customer service, the overwhelming majority of customers have praised the quality of care and the friendly, professional staff at this dental office.
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