Changing Lives One Smile at a Time
Our Story
At Adkins and Biggs, we are proud to be a family-owned dental practice with a rich history of providing exceptional dental care to the Pensacola community. Our story began in 1964 when brothers Kermit and CJ Adkins founded our practice with a commitment to honesty, high-quality service, and affordability. As the practice grew, so did our reputation for unparalleled dental care. In 1995, Kermit's son Alan joined the practice and worked alongside his father and uncle for over 20 years. Today, Dr. Alan continues to build on the foundation laid by his father and uncle, providing the same honest and high-quality dental care that our patients have come to expect.
Our Services
We offer a wide range of dental services to cater to the unique needs of our patients. From routine cleanings and fillings to more complex procedures like cosmetic dentistry, implant dentistry, and oral surgery, we have the expertise and technology to provide top-notch care. Our team of experienced dentists, including Dr. Alan Adkins and Dr. Walter F. Biggs, are committed to providing compassionate care that addresses the unique needs and concerns of each patient. We welcome patients of all ages and are dedicated to helping them achieve optimal oral health and a beautiful smile.
Our Philosophy
At Adkins and Biggs, we believe that a healthy smile is the key to a happy and confident life. That's why we're dedicated to providing personalized care that addresses the unique needs and concerns of each patient. We take the time to listen to our patients, understand their goals, and develop a treatment plan that meets their individual needs. Our team is committed to staying up-to-date on the latest advancements in dentistry, ensuring that our patients receive the best possible care.
Our Commitment
At Adkins and Biggs, we're committed to providing exceptional dental care that exceeds our patients' expectations. We're dedicated to building long-term relationships with our patients, earning their trust, and helping them achieve optimal oral health. Our team is passionate about delivering compassionate care that addresses the unique needs and concerns of each patient. We're proud to be a part of the Pensacola community and look forward to serving you and your family.
Overall Experience
The dental office has received mixed reviews, with some patients expressing high satisfaction with the care and staff, while others have reported negative experiences with billing, communication, and treatment.
Positive Aspects
- Patients have praised the dental care and staff, particularly Dr. Alan Adkins and hygienists Megan and Kim, for being knowledgeable, courteous, and professional.
- Many have appreciated the explanation of procedures and the effort to make them feel comfortable during treatments.
- The office has been commended for its friendly and caring atmosphere.
Negative Aspects
- Some patients have reported issues with billing, including being charged more than expected and experiencing rudeness from staff when questioning the bills.
- Communication seems to be a problem, with some patients feeling unheard or dismissed when expressing concerns.
- A few patients have reported negative experiences with treatment, including a front tooth being knocked out and a chipped tooth not being addressed despite previous promises.
Staff and Dentists
- Dr. Alan Adkins and hygienists Megan and Kim have received high praise from patients for their professionalism and care.
- Some staff members, particularly at the front desk, have been reported to be rude and unhelpful.
- Dr. Kermit Adkins, who has since retired, was well-liked by patients who used to see him.
Insurance and Billing
- Some patients have reported difficulties in getting appointments or being told they cannot be helped due to insurance issues.
- Billing has been a point of contention, with some patients feeling overcharged or not being informed about costs upfront.
Be the first to review Alan Adkins, DDS.
Write a Review
