Building Long-Term Relationships Through Exceptional Dental Care
At Viewmont Family Dentistry, we believe that a smile tells a thousand words, and we are dedicated to providing our patients with high-quality dental care. Our mission is to provide a comfortable and welcoming environment where our patients feel at ease and receive the highest level of dental care. Our team of skilled professionals is committed to delivering exceptional patient care, with a focus on building long-term relationships with our patients.
Our Team
Our team consists of a passionate and compassionate group of dental professionals who are dedicated to providing exceptional patient care. Our team is led by Dr. James Scheller, a native of Hickory, North Carolina, who has decades of experience in private dental practice. Dr. Scheller is joined by Dr. Dustin Hamren, a recent graduate of dental school and a member of the American Dental Association. Our team also includes our back office manager, Stephanie Wheeler, who keeps everything running smoothly, and our registered dental hygienist, Amanda Holden, who is dedicated to providing exceptional patient care.
Our Services
We offer a full range of dental services to meet the needs of our patients. From routine cleanings and fillings to crowns and root canals, we use the latest technology and techniques to ensure that our patients receive the highest level of care. We also offer cosmetic services such as teeth whitening and porcelain crowns to help our patients achieve the smile of their dreams.
Our Commitment to Patient Care
At Viewmont Family Dentistry, we are committed to providing exceptional patient care. We believe that every patient is unique and deserves personalized attention and care. We take the time to get to know each of our patients and understand their individual needs and concerns. Our team is dedicated to providing a comfortable and welcoming environment where our patients feel at ease.
Our Mission
Our mission at Viewmont Family Dentistry is to provide exceptional patient care in a comfortable and welcoming environment. We are committed to building long-term relationships with our patients and providing them with the highest level of care. We believe that a healthy smile is a key component of overall well-being, and we are dedicated to helping our patients achieve their oral health goals.
Overall Experience
The reviews provide a mixed bag of experiences at Viewmont Family Dentistry. While some patients have had exceptional experiences, others have expressed disappointment and frustration.
Positive Aspects
- Professionalism and Patient Care: Many reviewers have praised the professionalism and patient care provided by the dentist and staff. They have been described as friendly, kind, and accommodating.
- Clean and Comfortable Environment: The office has been described as clean and well-maintained, creating a welcoming and comfortable environment for patients.
- Skilled Dentists: The dentists at Viewmont Family Dentistry have been praised for their exceptional skills and expertise in providing top-notch dental care.
Negative Aspects
- Disorganized and Overwhelmed Staff: Some reviewers have expressed frustration with the staff, citing disorganization, lack of communication, and an overwhelmed atmosphere.
- Poor Customer Service: Some patients have reported poor customer service, including being threatened with dismissal as a patient and being made to feel like they are an inconvenience.
- Lack of Transparency: One reviewer expressed frustration with the lack of transparency regarding procedures and costs, leading to unpleasant surprises.
