Elevate Your Child's Dental Experience
Our Mission
DPD Smiles is committed to providing fun, family-oriented dental care that promotes healthy smiles for kids and adults in Wheaton, IL. We prioritize preventing dental issues through preventative care and educating patients of all ages about oral health. We combine cutting-edge technology with a gentle and playful approach to create a comfortable and enjoyable dental experience for the whole family.
Who We Are
Our team of experienced and passionate professionals includes board-certified dentists, experienced hygienists, and compassionate assistants. Led by Dr. Kajal Joshi, a skilled pediatric dentist and laser dentistry expert, we offer diverse expertise in all aspects of dentistry.
Our Services
We offer a comprehensive range of services to cater to the unique needs of patients of all ages:
General Dentistry
- Preventative care & cleanings
- Fillings & cavity management
- Crowns & restorations
- Dental sealants & fluoride treatments
- Emergency dentistry & pain management
Specialized Services
- Pediatric dentistry & early orthodontic care
- Orthodontics & Invisalign for children and adults
- Oral surgery & wisdom teeth extractions
- Laser dentistry & pain-free procedures
- Sedation dentistry for anxious patients
What Sets Us Apart
- Preventative Focus: We prioritize preventative care to minimize the need for future interventions.
- Patient-Centered Care: We take the time to understand each patient's individual needs and concerns.
- Advanced Technology: We utilize the latest dental technology for precise and efficient care.
- Gentle & Playful Approach: We create a fun and comfortable environment for children and adults.
Experience the DPD Smiles Difference
At DPD Smiles, we believe dental care doesn't have to be stressful. We are dedicated to providing a positive and enjoyable experience for the whole family. To learn more about our services or schedule an appointment, contact us today!
Overall Experience
The reviews for DPD Smiles Pediatric Dentistry are mostly negative, with several parents expressing dissatisfaction with the quality of care, billing practices, and customer service. Only one reviewer had a positive experience, praising the staff and dentist.
Quality of Care Issues
Several reviewers reported issues with the quality of care provided by DPD Smiles. One parent claimed that cavities were not properly cleared out after treatment, leading to further decay and the need for expensive repairs. Another reviewer's child experienced infections and poor treatment, causing them to require extensive additional treatment. A third reviewer's child had spacers and crowns fall out, leading them to refuse future appointments.
Billing and HIPAA Violations
Reviewers reported numerous billing errors, including being charged for visits that did not occur. One parent received a bill for another patient's treatment, and another reported being told that they needed to pay for their medical records before they were sent. Several reviewers claimed that the clinic failed to provide proper authorization for treatment and failed to respond to concerns about billing issues.
Customer Service
The majority of reviewers expressed disappointment with the customer service at DPD Smiles. Several reviewers reported being treated disrespectfully by staff, including the owner, and that their concerns were ignored or unresolved. One reviewer was told to pay for their medical records before they were sent, which is a clear HIPAA violation.
