Everyone Deserves a Healthy Smile
At Shoal Valley Dental, we believe that everyone deserves a healthy smile. Our team of dedicated professionals is committed to providing exceptional dental care to patients of all ages. With years of experience and expertise, we strive to create a welcoming and comfortable environment for each and every patient who walks through our doors.
Our Services
At Shoal Valley Dental, we offer a wide range of services to cater to the unique needs of each patient. From dental exams and crowns to bridges and dentures, we are equipped to handle everything from simple dental cleanings to full-mouth rehabilitation. We understand that every patient is unique, which is why we take the time to listen to your needs and concerns, and tailor our treatment plans to fit your individual situation.
Meet Our Team
Our team of highly-trained and experienced dentists, Dr. Wick and Dr. Journee, are dedicated to providing exceptional patient care. With years of experience and extensive training, they are committed to ensuring the well-being of every patient who comes through our doors. Dr. Wick and Dr. Journee are passionate about their work and take pride in delivering the highest standards of care.
Our Facilities and Technology
At Shoal Valley Dental, we take pride in maintaining the highest standards of infection control and sterilization. We understand the importance of a clean and sterile environment, which is why we regularly monitor and maintain our equipment and protocols to ensure the safety and well-being of our patients.
Patient Feedback
We believe that patient feedback is essential in shaping our practice and ensuring that we are providing the best possible care for our patients. We are proud to have received rave reviews from our patients, who praise our friendly and professional staff, our welcoming environment, and our commitment to patient care.
Overall Experience
The majority of reviewers had a positive experience at Shoal Valley Dental, praising the friendly and helpful staff, accommodating nature, and professional dentists.
Staff and Dentists
Dr. Journee and the dental staff, including Paige, Amanda, Ashley, and Renea, were commended for their kindness, helpfulness, and professionalism. Reviewers appreciated their ability to make them feel comfortable and answer their questions.
Accommodating Nature
The office was praised for accommodating special requests, such as allowing children to be accompanied by their parents during appointments, and rescheduling appointments when necessary.
Personalized Care
Reviewers appreciated the personalized care and attention received from the dentists and staff, including explanations of procedures and X-rays, and being made to feel at ease during appointments.
Negative Experiences
However, some reviewers had negative experiences, including issues with canceling appointments, being charged for no-shows, and disagreements over supervision during children's appointments.
Billing and Insurance
Some reviewers had concerns about billing and insurance, including being charged high fees for no-shows and difficulties with understanding dental insurance.
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