A Patient-Centered Approach to Dental Care
John W. Cox, DDS, situated in Lenoir and Valdese, NC, prioritizes patient-centered care and advocates for healthy smiles. Our experienced dentists and dedicated staff are committed to understanding your unique oral health needs and providing personalized solutions tailored to your individual requirements.
Our Philosophy
At John W. Cox, DDS, we believe in:
- Collaboration and Communication: We strongly encourage open communication and partnership with our patients to achieve optimal oral health.
- Comfort and Relaxation: We create a welcoming and comfortable environment to ensure your dental experience is stress-free.
- Education and Empowerment: We believe in providing clear and relatable explanations of your oral health and treatment options.
- Custom Solutions: We individualize treatment plans to address your specific concerns and goals.
Diverse Services for a Complete Smile
Our comprehensive services address the diverse needs of our patients:
- Preventative Care: Routine checkups, cleanings, and fluoride treatments to prevent dental issues.
- Restorative Care: Fillings, crowns, bridges, and root canals to restore function and aesthetics.
- Cosmetic Dentistry: Veneers, teeth whitening, and Invisalign treatment for a dazzling, confident smile.
- Dental Implants: Permanent solutions for missing teeth.
- Oral Surgery: Extractions, wisdom tooth removal, and bone grafting.
Experience Quality Care Today
At John W. Cox, DDS, we are dedicated to providing exceptional dental care that exceeds your expectations. Schedule an appointment online or contact us directly to take the first step towards a healthier, more confident smile.
Staff and Facility
The staff at the dentist's office were described as pleasant and efficient, with short wait times and a clean facility.
Complaints About Denture Adjustments
One reviewer had a negative experience with the office, specifically with the adjustment of her mother's dentures. The office staff persisted in adjusting the dentures despite the patient's apprehension, which led to a sharp edge that caused pain and an ulcer. The reviewer felt that the office was dismissive and uncaring, and that the dentist became defensive and angry when confronted about the issue.
Exceptional Customer Service
On the other hand, another reviewer had a highly positive experience with the office, praising the staff for their exceptional customer service and willingness to go above and beyond to resolve insurance issues.
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