Experience the Best in Dental Care - Schedule Your Appointment Today!
At Albemarle Road Family Dentistry, we believe that everyone deserves affordable quality dental care. Our team is dedicated to providing exceptional dental services to all patients. Our office is equipped with modern technologies to ensure patients receive the best care possible. We understand that visiting a dental office can be a stressful experience for many people, which is why we strive to create a warm and welcoming atmosphere where you can feel relaxed and at ease.
Our Services
We take pride in offering a wide range of dental services designed to meet the unique needs of our patients. From emergency dental care to general dentistry, pediatric dentistry, dentures, implants, and adjunctive services, we are committed to providing personalized care that exceeds your expectations.
Our emergency dental care services are designed to provide urgent care to patients experiencing dental emergencies such as broken teeth or gum infections. Our team is well-versed in treating various dental emergencies, and we'll help alleviate your symptoms and bring back your smile.
Our general dentistry services go beyond routine check-ups and cleanings. We provide personalized treatments tailored to meet your unique needs, ensuring you feel confident in the care you receive. Our pediatric dentistry services are designed to meet the unique needs of children, prioritizing their comfort and well-being to ensure every visit is a positive experience.
We also offer dentures, including partials to complete dentures, designed to look natural and feel comfortable. Our dental implant solutions are designed to be functional, natural-looking, and affordable. Additionally, our adjunctive services include 3D scans for enhanced diagnosis and accurate treatment planning, oral cancer screening, occlusal guards, and in-office and at-home teeth whitening.
Our Mission
At Albemarle Road Family Dentistry, we are committed to providing exceptional dental care that exceeds your expectations. We believe that everyone deserves access to quality dental care, and we strive to create a warm and welcoming atmosphere that makes you feel relaxed and at ease. Our team is dedicated to listening to your concerns, answering your questions, and providing personalized care that meets your unique needs.
Appointment Issues and Unprofessional Staff
Multiple reviewers expressed frustration with the clinic's appointment system, citing instances of being told they didn't have an appointment when they showed up, or being told they missed an appointment they never made. Some reviewers also mentioned being treated poorly by the staff, with one reviewer stating that a receptionist refused to help them with a question, citing being "too busy".
Lack of Proper Medical Care
Several reviewers voiced concerns about the quality of medical care provided, with one reviewer stating that they were told to use a nasal spray for any illness, and another reviewer mentioning that they were not given any information about taking better care of their teeth.
Cultural and Racial Issues
One reviewer mentioned that they were treated poorly by the "Asian people" at the clinic, and that they were asked to erase their son's information from the system. This reviewer also mentioned that they were told they wouldn't be seen again if they didn't wait, which they found to be "inhuman and classist".
Unethical Behavior
One reviewer accused the clinic of being "very UNETHICAL and INJUSTICE" towards patients, citing an instance where their mother was terminated as a patient for simply asking for a prescription refill.
Cleanliness and Hygiene Issues
One reviewer mentioned that the bathroom was dirty and stained, and that there was a lack of hygiene in the clinic.
Positive Experiences
However, some reviewers did have positive experiences at the clinic, with one reviewer stating that the staff was nice and the wait wasn't long, and another reviewer praising Doctor Thao and the friendly staff at the Freedom Drive office.
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