Dedicated to Creating Healthy, Beautiful Smiles
Dr. Howard Chen Orthodontics is a leading provider of comprehensive orthodontic care in Monterey Park and Rowland Heights, California. Led by experienced and compassionate orthodontist Dr. Howard Chen, our practice utilizes the latest technology and techniques to deliver personalized and effective treatment for adults and children alike.
Our Expertise
We offer a comprehensive range of services to address a variety of orthodontic concerns, including:
Adult Braces
For adults who desire a traditional approach to aligning teeth, we offer braces that are designed to be comfortable and efficient.
Children's Braces
We provide specialized orthodontic care for young patients, guiding them through the process of achieving a healthy and beautiful smile.
Invisalign
For those seeking a more discreet approach to teeth straightening, Invisalign offers virtually invisible aligners that are removable and comfortable.
Our Philosophy
At Dr. Howard Chen Orthodontics, we prioritize:
- Patient-centered care: We take the time to understand each patient's unique needs and goals.
- Compassion and empathy: We create a comfortable and welcoming environment where you feel at ease.
- Excellence and professionalism: Our experienced team is dedicated to providing exceptional orthodontic care.
Our Commitment
Our goal is to empower you with the confident smile you deserve. We are committed to:
- Providing personalized treatment plans tailored to your needs.
- Using the most advanced technology for accurate diagnosis and treatment.
- Communicating with you every step of the way.
- Addressing your concerns and answering your questions.
Schedule Your Consultation Today
If you are looking for a trusted and experienced orthodontist in the Monterey Park area, contact Dr. Howard Chen Orthodontics today to schedule a consultation and learn how we can help you achieve a healthy and beautiful smile.
Quality of Service
Some patients have reported issues with the waiting time, with some appointments taking up to 2 hours to be seen. Many have mentioned that the office has multiple patients waiting at the same appointment time, making it seem like the business is prioritizing volume over quality. Several reviewers have shared experiences of having to wait for extended periods, including hours, before being seen.
Prices and Value
While some patients have praised Dr. Chen's prices as being very reasonable, others have expressed concern over the quality of work provided. One reviewer mentioned that Dr. Chen is "slightly cheaper" but that doesn't necessarily mean his work is of high quality. Another reviewer mentioned that the office is cheap, but it's not worth the long wait times and poor service.
Professionalism
Many reviewers have expressed frustration with the office's professionalism. Some have mentioned that Dr. Chen is not very patient and that the staff is often hostile and mean. One reviewer even mentioned that Dr. Chen bad-mouths patients in Chinese. Several reviewers have shared negative experiences with the office's attitude and service.
Solutions and Recommendations
Many reviewers have suggested that the office needs to improve its service and attitude. One reviewer recommended that the office increase its manpower to reduce wait times, while another suggested that the office give patients free WiFi to make the wait more bearable. As for recommendations, several reviewers have suggested seeking treatment from a different dentist or orthodontist.
Overall Satisfaction
Unfortunately, many reviewers have expressed dissatisfaction with their experiences at Dr. Chen's office. The office's long wait times, poor professionalism, and questionable quality of work have led to a string of negative reviews.
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