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Comprehensive Dental Care in Plattsburgh, NY
At True North Dental Group, we are committed to delivering compassionate, patient-centered dental care that prioritizes both oral health and overall well-being. Our team of experienced dentists, including Dr. Craig Heins and Dr. Carl Gerner, combines decades of expertise with advanced technologies to address a wide range of dental needsfrom preventive care to complex restorative and cosmetic procedures. We emphasize personalized treatment plans tailored to each patients unique goals, ensuring long-lasting results through services like dental implants, veneers, and gum disease treatment. Our practice is built on principles of honesty, loyalty, and kindness, reflected in our approach to eliminating upselling and focusing solely on what benefits the patient.

With a dedicated hygiene team and state-of-the-art tools such as AI-driven diagnostics and digital impressions, we strive to create a comfortable, innovative environment where patients feel informed and confident. Our commitment to continuous education ensures we remain at the forefront of dental advancements, offering solutions like sleep apnea therapy and Invisalign while maintaining affordability through flexible payment options and an in-house membership plan.
Services
Dental Implants Veneers Gum Disease Treatment Restorative Dentistry Preventive Dentistry Invisalign Sleep Apnea Treatment Dental Crowns Teeth Whitening Dental Emergencies
Highlights and features
  • We offer start-to-finish dental implant treatment under one roof.
  • Our team uses AI technology for second opinions on X-rays.
  • We provide flexible payment options including membership plans and financing.
  • Our hygienists have decades of combined experience and patient loyalty.
  • We focus on personalized care without upselling unnecessary services.
What people say
Welcoming atmosphere Thorough exams Compassionate staff Confidence in dentists Positive family experiences
Services
Dental Implants
Dental implants at True North Dental Group offer permanent root-to-crown solutions for missing teeth. Using titanium posts that fuse with the jawbone, implants restore function and aesthetics, supported by advanced imaging and treatment planning. Patients benefit from improved bite strength, confidence, and long-term oral health.
Veneers
Veneers conceal smile imperfections like cracks, stains, and gaps. Crafted from durable materials, these thin sheaths are bonded to teeth in 2-3 visits, offering a natural appearance and lasting results. Ideal for those seeking quick, transformative cosmetic improvements without orthodontics.
Gum Disease Treatment
Gum disease treatment includes scaling, root planing, and preventive strategies to address early or advanced stages. Our team uses digital X-rays and personalized care plans to halt progression, reduce infection risks, and maintain oral-systemic health.
Preventive Dentistry
Preventive services like checkups, cleanings, fluoride treatments, and sealants stop issues before they arise. Focused on early detection and education, these measures ensure cavity-free smiles and long-term dental wellness through regular patient engagement.
Invisalign
Invisalign straightens teeth discreetly using custom clear aligners. Suitable for adults and teens, this orthodontic solution addresses misalignment without metal braces, offering comfort, removability, and predictable results through digital treatment planning.
People
Tracy G
Office Manager
With three decades of dental experience, Tracy oversees office operations, ensuring seamless patient care. Certified by AADOM, she balances leadership with hands-on service, supported by a passion for gardening, woodworking, and family time.
Kathleen S
Hygienist
A 25-year veteran hygienist, Kathleen specializes in laser treatments and myofunctional therapy. She emphasizes patient education and preventive care, blending expertise with a love for skiing, writing, and family activities.
Christine R
Hygienist
Christine brings nearly 30 years of dental hygiene experience, certified in anesthesia and laser dentistry. Born in Wales, she values patient relationships and enjoys Nordic skiing, gardening, and family time in her free hours.
Katie B
Hygienist
Katie, a registered hygienist, focuses on oral health education and personalized care. With experience in cosmetic dentistry, she balances work with family life, skiing, and coaching cheerleading in Plattsburgh.
Renae D
Hygienist
Renae joined True North in 2022, bringing expertise in laser treatments and a friendly demeanor. Known as the 'Mayor' of the office, she enjoys gardening, cooking, and family vacations to warmer climates.
Questions
What dental services does True North Dental Group offer?
We provide preventive, restorative, and cosmetic services including implants, veneers, Invisalign, gum disease treatment, and emergency care, tailored to individual patient needs.
Do you accept dental insurance?
Yes, we are in-network with Delta Dental and assist patients in maximizing benefits. Our team files claims to reduce out-of-pocket costs for all services.
Are financing options available?
Uninsured patients can use CareCredit, Cherry financing, or our in-house membership plan for low monthly payments and discounts on treatments.
How do I schedule an appointment?
Call our office directly or use our online portal to book visits, access forms, and manage payments securely for your convenience.
What makes True North Dental Group unique?
Our patient-first approach, advanced technology like AI diagnostics, and a team of experienced dentists and hygienists committed to personalized, ethical care set us apart.