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Creating Beautiful, Healthy Smiles with Compassionate Care

At The Orthodontic Clinic, P.C., we pride ourselves on providing exceptional orthodontic care to patients of all ages. Our experienced team of orthodontists and staff members are dedicated to creating beautiful, healthy smiles in a warm and friendly environment. We strive to provide the best quality care for each and every patient, utilizing the latest technology and techniques to ensure optimal results.

Our Services

We offer a wide range of orthodontic services, including:

  • Clear aligners and clear braces for adults and children
  • Conventional metal braces for all ages
  • Colored and gold braces for a unique touch
  • Clear ceramic braces for a more discreet option
  • Early orthodontic treatment for children
  • Orthodontic treatment for adults
  • Invisalign treatment
  • Orthodontic appliances, including fixed and removable appliances
  • Retainers and retainers to maintain newly corrected smiles
  • Periodic check-ups and maintenance appointments to ensure optimal oral health

Our Approach

At The Orthodontic Clinic, P.C., we believe in a personalized approach to orthodontic care. Every patient is unique, and we take the time to understand each individual's needs and goals. Our experienced staff will work with you to create a customized treatment plan that meets your specific needs and provides the best possible results.

Our Commitment to Excellence

We are committed to staying up-to-date with the latest advancements in orthodontic technology and techniques. Our team regularly attends conferences and training sessions to ensure that we are providing the best possible care for our patients. We are dedicated to providing exceptional service and exceeding our patients' expectations at every turn.

Our Locations

We have two convenient locations in Bartlett and East Memphis, making it easy for patients to access our services. Our offices are fully equipped with the latest technology and staffed by experienced professionals who are dedicated to providing top-notch care.

Reviews
Positive: Many reviewers reported positive experiences with the orthodontist and staff.
Negative: Reviewers reported poor customer service, inconsistent treatment, and unprofessional staff.

Poor Customer Service and Treatment

The majority of reviews for this orthodontist clinic are extremely negative, with many customers expressing frustration with the poor customer service and treatment they received. One reviewer, Jessy P. C., reported that her son's braces constantly fall off and cables pop, and the doctor threatened to discontinue services due to a lost bracket. The staff was also described as rude and unprofessional, with phone lines never being answered and customers having to email to check on upcoming appointments.

Another reviewer, Sharita Jumper, shared a similar experience, stating that her daughter had not had her braces tightened since the beginning of July and was told that there were no available appointments until November. The secretary also failed to call her back as promised.

Inconsistent Treatment

Some reviewers reported inconsistent treatment, with Ashley Leavell and Kathryn Salazar sharing positive experiences. However, many others reported poor treatment, including rushed appointments and inadequate explanations of the treatment process.

Unprofessional Staff

Many reviewers described the staff as unprofessional and rude, with Shawn Hipsh and Bikkle J. reporting that they were unable to get a response from the clinic despite trying to contact them multiple times. Jessica Carruthers also felt rushed during her consultation and left the office feeling uneasy.

Disorganization and Lack of Communication

Theresa Jones and Bria Chears reported difficulty getting in touch with the clinic, with Theresa Jones having to drive to the office just to get an answer to her questions. Bria Chears also waited for multiple calls and was left without information about the cost of the procedure.

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