Beautiful Smiles for a Lifetime
At Granite Dental, we are dedicated to providing top-notch dental care to residents of Vancouver, Salmon Creek, Hazel Dell, and surrounding southwest Washington and Oregon cities. Our team, led by David A. Keller, DDS, is committed to delivering exceptional service and personalized attention to each patient who walks through our doors. We believe that a healthy smile is the key to a beautiful life, and we strive to help our patients achieve just that.
Our Philosophy
At Granite Dental, we believe that preventive dental care is the foundation of a healthy smile. That's why we emphasize education and prevention, knowing that an informed patient will need less intensive dental procedures in the future. Our friendly and welcoming staff is always available to answer your questions, address your concerns, and put you at ease. We take the time to understand your unique needs and tailor our services to meet your individual requirements.
Our Services
We offer a comprehensive range of dental services designed to cater to the needs of patients of all ages. From routine cleanings and exams to advanced procedures like implants, crowns, and sedation dentistry, we have you covered. Our services include:
- Preventive Care: Dental exams and cleanings, fluoride sealants, scaling and root planing, bone regeneration, and more
- Cosmetic Dentistry: Teeth whitening, Invisalign, and other aesthetic treatments to enhance your smile
- Implants: Mini implants, implants, and dental crowns to restore your smile and confidence
Why Choose Us
At Granite Dental, we stand out from the crowd due to our commitment to excellence, our state-of-the-art facilities, and our exceptional customer service. We pride ourselves on being a patient-centric practice, where your needs and comfort are our top priority. Our team is dedicated to building long-term relationships with our patients, and we strive to make every visit to our office a pleasant and stress-free experience.
Overall Experience
The reviews for Dr. Keller's dental practice are mixed, with some patients having a very positive experience and others expressing significant dissatisfaction.
Positive Reviews
Many patients praised Dr. Keller and his staff for their exceptional care, professionalism, and compassion. Patients felt comfortable and at ease during their appointments, and appreciated the thoroughness of Dr. Keller's exams and explanations of treatment options. The staff was often described as friendly, caring, and efficient.
Negative Reviews
However, some patients had a negative experience with Dr. Keller's practice, citing issues with billing, communication, and treatment. Two patients felt that they had been mistreated or overcharged, and one patient claimed that the clinic threatened to take them to court over an alleged outstanding balance.
Case-specific Issues
Several patients mentioned specific issues with their treatment, including being told to undergo unnecessary procedures or being billed for services they did not receive. One patient reported that Dr. Keller's staff tried to intimidate them into paying a large bill, and another patient felt that the clinic was not transparent about their billing practices.
Patient Loyalty
Despite some mixed reviews, many patients praised Dr. Keller and his staff for their commitment to quality patient care, and expressed loyalty to the practice. Several patients mentioned that they had been patients of Dr. Erickson, who had previously practiced at the same location, before Dr. Keller took over.
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