Transforming Smiles, Transforming Lives
At Caring Family Dentistry, we are passionate about providing exceptional dental care to our patients. As a family-owned and operated practice, we have been serving the Big Rapids and Mecosta County area since 1974. Our mission is to serve our patients and make them our primary focus. We believe in a philosophy of dentistry that we call "Lifetime Care." We strive to know our patients so well and care for them so much as individuals that we can determine how they want and need to be treated. We educate our patients about optimal dental health and wellness for life. We deliver the highest possible level of care with compassion, empathy, and understanding. We dedicate ourselves to excellence through continuing education, personal and team growth, and mastery of leading-edge technology. We treat our patients as individuals and deliver dental care with first-class, five-star service. We respect our patients' time and accept them as partners in their wellness. We assume a leadership role as a resource, providing a window of information with concern for our patients' overall well-being. We seek to positively influence our patients' quality of life through the way in which we approach, react, and respond to each patient's needs.
Our Commitment to Excellence
At Caring Family Dentistry, we are committed to excellence in everything we do. We believe that continuing education is essential to staying current with the latest research and practices in dentistry. Our team of dentists, Dr. Christa Stern-Lubahn and Dr. Paul Stern, are dedicated to staying up-to-date with the latest technologies and techniques, ensuring that our patients receive the best possible care.
Our Services
We offer a full range of dental services, including Invisalign, braces, cosmetic dentistry, pediatric dentistry, and preventative dentistry. Our team is committed to providing exceptional care for patients of all ages. Whether you're looking for routine check-ups and cleanings or more complex procedures, we are dedicated to delivering the highest level of care.
Our Team
Our team is comprised of dedicated professionals who are committed to providing exceptional dental care. Our dentists, Dr. Christa Stern-Lubahn and Dr. Paul Stern, have years of experience and are passionate about staying current with the latest research and practices in dentistry. Our team is dedicated to delivering personalized care that meets the unique needs of each patient.
Our Mission
Our mission is to serve our patients with compassion, empathy, and understanding. We strive to build long-term relationships with our patients and deliver exceptional dental care that enhances their overall quality of life.
Our History
Caring Family Dentistry has been serving the Big Rapids and Mecosta County area since 1974. Our practice has grown and evolved over the years, but our commitment to excellence and delivering exceptional patient care has remained constant. We are proud of our long history of providing quality dental care to our patients and look forward to continuing to serve our community for years to come.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Caring Family Dentistry. Some patients praised the dental office for its compassionate and friendly staff, efficient service, and high-quality care. Others expressed frustration with issues such as billing, communication, and staff behavior.
Staff and Service
The staff at Caring Family Dentistry received both praise and criticism. Some reviewers found the staff to be friendly, compassionate, and accommodating, while others experienced issues with staff behavior, such as perceived racism and unprofessionalism.
Appointments and Scheduling
Some reviewers mentioned that the office was able to accommodate them quickly, even on short notice, while others experienced long wait times between appointments.
Billing and Pricing
There were issues with billing and pricing, with some reviewers expressing surprise at high costs and late fees.
Dental Care
The quality of dental care at Caring Family Dentistry was generally praised, with reviewers appreciating the gentle and thorough approach of the dentists and hygienists.
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