World Class Smiles; Small Town Feel
At Packer Family Dentistry, we pride ourselves on providing exceptional dental care to the community. Our team of experienced professionals is dedicated to delivering the highest quality services, utilizing the latest technology and techniques. Our goal is to create a warm and welcoming atmosphere that makes you feel comfortable and at ease.
Our Team
Our team is led by Dr. Kimberly Packer, a highly skilled and experienced dentist who has been practicing for over 28 years. Dr. Packer is licensed by the Dental Board of Maryland and is a member of the American Dental Association. She has undergone advanced education and training at nationally recognized institutions, including the University of Maryland Dental School, Fort Campbell, KY, and Ft. Brag, NC. Her dedication to lifelong learning and staying up-to-date with the latest advancements in dentistry ensures that you receive the best treatment possible.
Our Office
Our office is conveniently located and easily accessible via all major roads. We have a modern sterilization system that surpasses OSHA requirements, ensuring the highest level of cleanliness and safety. Our friendly and compassionate staff is dedicated to providing exceptional care and ensuring your comfort throughout your visit.
Services
We offer a wide range of services to meet your unique dental needs, including:
- General Dentistry: routine check-ups, cleanings, and fillings
- Cosmetic Dentistry: veneers, crowns, and teeth whitening
- Restorative Dentistry: fillings, crowns, and bridges
- Pediatric Dentistry: specialized care for children
Our team is committed to creating a personalized treatment plan tailored to your specific needs and preferences. We use state-of-the-art equipment and cutting-edge techniques to deliver top-notch care that exceeds your expectations.
Mission
At Packer Family Dentistry, our mission is to provide exceptional dental care that improves your overall health and well-being. We strive to create a warm and welcoming atmosphere that makes you feel comfortable and at ease. Our dedicated team is committed to delivering the highest quality services, utilizing the latest technology and techniques to ensure that you receive the best treatment possible.
Philosophy
Our philosophy is centered around delivering personalized care that meets the unique needs of each patient. We believe in creating a warm and welcoming atmosphere that makes you feel comfortable and at ease. Our team is dedicated to providing exceptional dental care that improves your overall health and well-being.
Mixed Reviews of Dental Office
Staff and Reception Issues
Reviews highlight a common issue with the receptionist and staff, with some patients feeling ignored, disrespected, or judged. One reviewer was left in tears after waiting 40 minutes without being acknowledged, while another was accused of lying about their work schedule.
Poor Communication and Scheduling
Some reviewers experienced poor communication and scheduling issues, including cancelled appointments and lack of follow-up. One reviewer was left waiting for almost a year to have a chipped tooth fixed due to repeated cancellations.
Unpleasant Experiences with Dr. Packer
A few reviewers had unpleasant experiences with Dr. Packer, with one reviewer describing her as "nasty" and "unpleasant". Another reviewer was accused of being a drug addict and judged for their teeth condition.
Positive Experiences with Dr. Packer and Staff
On the other hand, many reviewers raved about Dr. Packer and her staff, describing them as kind, caring, and professional. They praised the thoroughness of their examinations, their willingness to explain findings, and their commitment to safety precautions during the pandemic.
Overall Opinion
The reviews suggest that this dental office has some serious issues with staff and reception, communication, and scheduling. However, many reviewers had positive experiences with Dr. Packer and her staff, who were described as caring and professional.
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