Business Details
50+ Years
experience
Emergency
services
Your Trusted Community Health Center in Worcester, MA
Family Health Center of Worcester has been dedicated to improving community health since 1972 through comprehensive, culturally sensitive care. Our Joint Commission-accredited services include primary care, behavioral health, dental care, pharmacy, and specialized programs for underserved populations. With multilingual staff serving over 90 languages, we prioritize accessibility through telehealth options, sliding fee scales, and 24/7 medical advice.Our academic partnerships foster medical education while our community-focused model addresses social determinants of health. As a Federally Qualified Health Center, we maintain rigorous quality standards while adapting to evolving healthcare needs. Our commitment to equity ensures care remains available regardless of patients' ability to pay, supported by federal designations that enhance our service capacity.
Services
Primary Care
Walk-In Center
Dental Care
Behavioral Health
Pharmacy Services
Vaccine Program
School-Based Health
HIV/AIDS Program
WIC Services
Homeless Care
Details
- Year established: 1972
Highlights and features
- We offer 24/7 telephone medical advice for urgent care needs
- Our multilingual staff serves patients in over 90 languages
- We provide telehealth appointments for convenient care access
- Federal designations enable enhanced service capabilities and funding
- We maintain Joint Commission accreditation for quality assurance
Associations and certifications
- Joint Commission
- FTCA Deemed
What people say
Compassionate care
Multilingual support
Efficient vaccine process
Affordable access
Community-focused approach
Services
Primary Care
Our primary care services provide comprehensive health management through specially trained physicians and nurse practitioners. We offer preventive care, chronic disease management, and acute illness treatment while maintaining continuity of care. Our team coordinates specialist referrals and hospital care while emphasizing patient education and wellness planning.
Behavioral Health
Licensed professionals deliver evidence-based mental health services including individual and group therapy. Our integrated approach addresses emotional wellness alongside physical health through counseling, case management, and specialized programs for vulnerable populations. Multilingual services ensure accessibility for diverse communities.
Dental Care
Comprehensive dental services include preventive care, restorative treatments, and oral surgery for adults and children. Our experienced dentists provide routine checkups, emergency dental care, and specialized treatments while emphasizing preventive education and affordable access.
Pharmacy Services
Our full-service pharmacy offers discounted medications through the 340B program while providing personalized counseling and medication management. Services include home delivery, compliance packaging, and multilingual support to ensure proper medication use and adherence.
Walk-In Center
The Walk-In Center provides immediate care for non-life-threatening conditions with extended hours. Our team handles same-day sick visits, minor injuries, and urgent medical needs while connecting patients with ongoing primary care services.
People
Louis Brady
President & CEO
With two decades of FQHC leadership experience, Louis Brady directs strategic operations across multiple health centers while maintaining community-focused care principles established through his prior roles in Massachusetts and Connecticut health organizations.
Robert Zavoski
Chief Clinical Officer
Dr. Zavoski brings extensive clinical leadership experience from Connecticut's Medicaid program and pediatric healthcare systems. His public health expertise informs our clinical protocols and quality assurance initiatives across primary care services.
Susan Sleigh
Chief Operating Officer
As former patient care nurse and clinical operations director, Susan Sleigh implements operational improvements grounded in frontline healthcare experience. Her community health perspective shapes our patient-centered service delivery model.
Yinka Fadahunsi
Chief Financial Officer
Dr. Fadahunsi's decade of financial leadership in community health centers strengthens our fiscal sustainability while maintaining access to affordable care through strategic resource management and healthcare consulting expertise.
Questions
What healthcare services do you offer?
We provide primary care, dental treatment, behavioral health counseling, pharmacy services, and specialized programs including WIC, HIV/AIDS care, and school-based health centers.
Do you accept patients without insurance?
Yes, we operate on a sliding fee scale based on income and family size to ensure care remains accessible regardless of insurance status or ability to pay.
Are telehealth appointments available?
Yes, we offer secure telehealth consultations for convenient access to medical providers from your home with scheduling assistance through our main phone line.
What pharmacy services do you provide?
Our 340B pharmacy offers discounted medications, home delivery, compliance packaging, and multilingual counseling with extended hours Monday-Saturday.
How do I access after-hours care?
Call our main number to access 24/7 medical advice through automated prompts connecting you with on-call care team members for urgent health concerns.
Do you offer language interpretation services?
Yes, we provide interpretation in over 90 languages through both in-person staff and telephonic services to ensure effective communication for all patients.
