Business Details
Emergency
services
Trusted IT Partner for Orthodontic Practices Nationwide
Impact 360 has been a trusted IT partner to orthodontic practices for several decades, offering customized technological infrastructures optimized for healthcare. Our team specializes in providing end-to-end IT solutions, including system maintenance, infrastructure design, and cybersecurity, tailored to the unique needs of orthodontic professionals. With decades of combined experience, managing partners John Mayhew and Cameron Martin lead a dedicated team that empowers practices nationwide through scalable solutions and 24/7 support. We prioritize client education and collaboration, ensuring our clients understand how their customized systems enhance practice performance. Our commitment to innovation and client-centric service has established us as a leader in orthodontic IT support, fostering trust and long-term partnerships. We specialize in integrating leading software platforms like OrthoTrac, Dolphin, and Cloud9, ensuring seamless operations and future-ready infrastructure.Our HIPAA-compliant encrypted email, VoIP, and cloud backup solutions protect sensitive patient data while maintaining operational efficiency. Through our 360Care program, we provide round-the-clock access to expert support, safeguarding networks, hardware, and software across all practice locations. Our proactive approach minimizes downtime, streamlines workflows, and reduces efficiency gaps, allowing clients to focus on delivering exceptional patient care. We work closely with practices during office builds and remodels, offering technology blueprints and multi-year plans to ensure scalable, future-proof infrastructure. By combining industry-specific expertise with cutting-edge technology, we help orthodontic practices nationwide achieve sustainable growth and operational excellence.
Services
IT Support
Practice Management Solutions
Encrypted Email Hosting
Voice Over IP
Antivirus Solutions
Encrypted Cloud Backups
Project Consulting
Highlights and features
- We offer decades of orthodontic IT specialization with hands-on experience.
- Our 24/7/365 support ensures uninterrupted practice operations and rapid issue resolution.
- Customized HIPAA-compliant solutions protect patient data across all systems.
- We integrate leading practice management software like OrthoTrac and Dolphin.
- Proactive infrastructure planning prepares practices for future growth and scalability.
Services
IT Support
Comprehensive on-site and remote IT support tailored for orthodontic practices. Our team minimizes downtime through rapid issue resolution and proactive system maintenance. We ensure seamless integration of hardware, software, and security protocols while providing 24/7 emergency assistance. Customized solutions align with practice workflows to enhance operational efficiency.
Encrypted Email
HIPAA-compliant email hosting with end-to-end encryption protects patient data. Our layered security prevents phishing attacks and unauthorized access while maintaining user-friendly communication. Regular system audits ensure compliance with healthcare data regulations, giving practices confidence in their digital correspondence with patients and partners.
Cloud Backups
Encrypted cloud backup solutions safeguard patient records, images, and office documentation. Automated systems ensure continuous data preservation with rapid recovery options. Our multi-layered encryption meets regulatory standards while providing 24/7 support for backup restoration, minimizing risks from cyberattacks or system failures.
VoIP Services
Custom VoIP solutions enable reliable patient communication with seamless integration into practice management software. Our scalable systems grow with your practice while maintaining high-quality connections. Dedicated support ensures minimal downtime, and user-friendly interfaces reduce staff training requirements for efficient daily operations.
Project Consulting
Technology consulting for new office builds and remodels. We create scalable infrastructure blueprints aligned with practice growth goals. Our team collaborates with architects to select optimal hardware and software, ensuring future-ready setups that reduce long-term upgrade costs and operational inefficiencies.
People
John Mayhew
Managing Partner
Bringing over 20 years of IT experience, John focuses on resolving client challenges through customized solutions. He prioritizes understanding practice workflows to ensure smooth technology operations while maintaining proactive support for long-term client success.
Cameron Martin
Managing Partner
With 10 years of orthodontic IT expertise, Cameron drives innovation and client relationship development. He specializes in implementing efficient systems that optimize practice operations while mentoring team members to maintain high service standards for nationwide clients.
Questions
What IT services do you offer for orthodontic practices?
We provide customized IT support, cybersecurity solutions, cloud backups, VoIP systems, practice management software integration, and infrastructure consulting tailored specifically for orthodontic practices.
Are your IT solutions HIPAA-compliant?
Yes, all our services including encrypted email, cloud storage, and data protection measures meet HIPAA requirements to safeguard patient information.
Do you offer 24/7 emergency IT support?
Our 360Care program includes 24/7/365 access to expert support for urgent technical issues across all practice locations.
How do you handle office build-outs or remodels?
We provide technology blueprints, hardware/software selection guidance, and multi-year planning to ensure scalable, future-ready infrastructure for new or renovated practices.
Which practice management systems do you support?
We specialize in OrthoTrac, Dolphin, Ortho2 Viewpoint, and Cloud9 systems, offering implementation, troubleshooting, and optimization services for seamless operations.
