At Children's Dental Building, we pride ourselves on being a family-friendly dental practice that serves patients of all ages. For over 38 years, we have been dedicated to providing exceptional dental care to our community. Our experienced team is committed to delivering compassionate care in a comfortable and calming environment.
Our Mission
Our mission is to provide high-quality dental care to families in and around Cerritos, CA. We strive to establish long-lasting relationships with our patients and to create a welcoming atmosphere for everyone who walks through our doors. We believe that every child deserves access to top-notch dental care, regardless of their unique needs or circumstances.
Our Services
At Children's Dental Building, we offer a wide range of dental services to cater to the unique needs of our patients. Our services include:
- Children's Dentistry
- Children's Orthodontist
- Endodontics
- Adult Dentistry
- Adult Hygiene
- Oral Surgery
- Periodontics
Specialized Care
We understand that every patient is unique, and we are committed to providing specialized care to meet their individual needs. Whether you or your child requires specialized care due to a dental emergency, we are here to help. Our team is dedicated to providing prompt and compassionate care to address your concerns and alleviate any discomfort.
Compassion and Care
At Children's Dental Building, we believe that every patient deserves compassion and care. Our bilingual dentists speak Spanish, and we accommodate patients with special needs. We strive to make our patients feel at ease in our state-of-the-art facility, and we believe that every child deserves top-notch dental care.
Office Tour
Take a tour of our dental office before you schedule an appointment. We invite you to explore our modern and comfortable facility, designed to provide a calming and relaxing environment for all our patients.
Testimonials
Our patients have shared their positive experiences with us, and we are proud to highlight their testimonials:
- "I love the staff. They are awesome. Thank you, Hoang, for my cleaning; you are so gentle and made me feel comfortable."
- "Dr. Alvarado is the best ever. He is so kind and wonderful. I never worry when I see him."
- "My 2 1/2-year-old loved his experience here! The decorations, the movie theater room, and the staff were all amazing."
- "Dr. Fang was very nice and caring. My grandson is autistic, and the staff made sure all his needs were met."
Contact Us
For patient inquiries and other concerns, please contact us at WCDCustomerService@incontactemail.com or +1-833-451-1298.
Poor Customer Service and Unprofessionalism
The reviews mention multiple instances of poor customer service and unprofessionalism at the dental office. The customers are complaining about the front desk staff, dentists, and management, saying that they are rude, unprofessional, and don't care about the patients' needs.
One customer, Alemayehu, mentioned that the staff didn't serve him in a timely fashion, even when he was on time, and showed a "don't care" attitude when he asked for help. He waited for an hour and thirty-five minutes without getting any service and left the office without getting the treatment.
Another customer, Beverly, posted a scathing review, stating that the entire office is unprofessional and that the dentists are not qualified to do their jobs. She accused Dr. Kris of being incompetent, leaving tools in patients' mouths, and not numbing them properly. She also mentioned that the staff is toxic and that the office needs to be shut down.
On the other hand, one reviewer, Louise, had a positive experience at the office, praising the staff, particularly Stacy, who made her feel stressed, and two other staff members, Oly and the young lady who attended to her son.
Conclusion
Overall, the reviews suggest that the dental office has serious issues with customer service, professionalism, and competence. While one reviewer had a positive experience, the majority of customers were disappointed and frustrated with their visits.
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