Greeting You with a Smile
At Dr. Mark Roberts' dental practice, we're dedicated to providing the highest quality dental care in a warm and welcoming environment. As a trusted member of the healthcare community in Athens, Texas, Dr. Roberts has built a reputation for providing exceptional dental care to patients of all ages.
Our Philosophy
At our practice, we believe that every patient deserves the best possible care. That's why we're committed to exceeding our patients' expectations by providing a comprehensive range of services, from routine cleanings and check-ups to restorative and cosmetic procedures. Our goal is to make every patient feel at ease and confident in their oral health.
Our Services
We offer a wide range of services to meet the unique needs of each patient, including:
Preventative Dentistry: Regular cleanings, check-ups, and education on proper oral hygiene to prevent oral health issues.
Restorative Dentistry: Fillings, crowns, and bridges to restore the structure and function of damaged teeth.
Cosmetic Dentistry: Teeth whitening, veneers, and other procedures to enhance the appearance of the teeth and smile.
Insurance
We accept most major insurance providers and work closely with patients to ensure that their insurance benefits are maximized. We also offer financing options and payment plans to make our services accessible to everyone.
Our Team
Dr. Mark Roberts is a dedicated and experienced dentist with a passion for providing exceptional patient care. Our friendly and highly trained staff are committed to making every patient feel welcome and comfortable throughout their visit.
Comfortable Facilities
We believe that a comfortable environment is essential to a positive experience. That's why we've designed our office with warmth and comfort in mind, featuring modern amenities and soothing decor.
Why Choose Us
At Dr. Mark Roberts' dental practice, we're dedicated to delivering the highest level of patient care and satisfaction. With our comprehensive range of services, comfortable facilities, and friendly staff, we're confident that we can meet the unique needs of every patient.
Overall Experience
The reviews are mixed, with some patients having positive experiences with Dr. Roberts and his staff, while others had negative encounters.
Positive Experiences
Compassionate Care
Some patients praised Dr. Roberts and his staff for their compassion and kindness. They felt comfortable and at ease during their appointments, and appreciated the care they received.
Good Experience
A few patients mentioned having good experiences with Dr. Roberts, citing his personable and attentive nature. They felt that he was helpful and solved their dental problems.
Negative Experiences
Poor Communication
Several patients complained about poor communication from Dr. Roberts and his staff. They were left feeling frustrated and ignored, with some even experiencing misdiagnosis and incorrect treatment.
Rude Behavior
Some patients reported feeling belittled and disrespected by Dr. Roberts, who they claimed was rude and uncaring. They felt anxious and uncomfortable during their appointments.
Issues with Staff
A few patients mentioned issues with the front desk staff, citing problems with scheduling and billing.
