At Planet Dental, we care about you and your children's dental health and we are specially-trained in caring for kids of all ages. We want to see little smiles turn into big ones; and as your children age, we want their teeth to be in tip-top shape, which is why we offer comprehensive services in Laredo, Texas, to meet their needs, as well as the needs of our adult patients. We are customer-oriented, focusing on our patients' needs. We are very open and transparent as to what needs to be done. We are also inclusive with parents, ensuring they are there for the procedures and will talk to children, even in the middle of a procedure, letting them know what we are doing. If at any time we see kids in distress, we will stop. Our top priority is our patients, and it shows by the way we not only treat you, but also listen to your concerns.
The reviews highlight the office's friendly and attentive staff, comfortable environment, and excellent customer service.
One reviewer experienced frustration with the office's first come, first serve policy, which resulted in a three-hour delay in their appointment.
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