"Only brush and floss the teeth you want to keep!" - Dr. Waters
About Us
Carolina Smiles Dentistry stands as a family-centered dental practice in the heart of Durham and Raleigh, North Carolina. Led by experienced and passionate dentist Dr. Tracy Waters, we prioritize creating a comfortable and welcoming environment for individuals of all ages. We take pride in providing comprehensive and personalized dental care that focuses on oral health education, preventative measures, and compassionate treatment.
General Dentistry
- Routine check-ups and cleanings
- Prophylactic care for children and adults
- Preventive measures to avoid tooth decay and gum disease
- Management of common dental concerns like toothaches, sensitivity, and cavities
Pediatric Dental Care
- Specialized care tailored to young patients' unique needs and anxieties
- Positive and engaging approach to encourage healthy habits early on
- Fun and interactive approaches to educate children about oral health
Cosmetic & Restorative Services
- Cosmetic dentistry to enhance your smile aesthetics
- Restorative procedures to repair damaged teeth and maintain functionality
- State-of-the-art technology ensures minimally invasive and efficient treatment
Additional Services
- Invisalign braces for discreet and comfortable teeth alignment
- Oral cancer screenings for early detection and treatment
- Patient education and guidance on maintaining optimal oral health
Our Team & Philosophy
Led by Dr. Waters, our team of experienced dental professionals are dedicated to providing personalized care and fostering open communication with patients. We believe in creating a collaborative approach to dentistry, empowering patients to understand their oral health and make informed decisions about their treatment.
We are committed to
- Providing compassionate and gentle care, especially for children
- Explaining procedures and treatment options clearly
- Offering flexible scheduling and convenient appointment times
- Working with you to achieve your desired oral health outcomes
Poor Experience with Carolina Smiles
Several reviewers have shared their negative experiences with Carolina Smiles, a dental office. Many have expressed their disappointment and frustration with the service they received. One reviewer shared that their child had a terrible experience and was told to "hush" when crying, while another reviewer had to deal with a dentist who was cross-eyed and diagnosed problems with children's teeth without using X-rays.
Lack of Professionalism and Untrustworthy Services
Some reviewers have reported feeling uneasy and unprofessional treatment from the staff. One reviewer mentioned that the office did not provide transparency about the services they would provide and lied about what their insurance would cover. Another reviewer felt that the dentist was trying to take advantage of them and blamed the poor quality of work on their Medicaid coverage.
Multiple Negative Experiences
Multiple reviewers have shared their own personal negative experiences with Carolina Smiles. Some have reported that the office staff were unhelpful and unwilling to provide solutions to their concerns. Others have felt traumatized by the experience, including one reviewer's child who was strapped down to a chair and another who was subjected to unnecessary procedures.
One Positive Review
However, one reviewer, Eve Claudia, had a positive experience with Carolina Smiles. She praised the staff's help and Dr. Waters' care for their children.
