Serving hearts, serving community.
At Southern Charm Dental, we are dedicated to providing top-notch dental care to families in Humble and Richmond, Texas. Our compassionate and experienced dentists, Dr. Krupa Patel and Dr. Binh Dang, focus on delivering exceptional patient care, education, and preventative dentistry to ensure a healthy and beautiful smile for life.
Our Services
We offer a comprehensive range of dental services, including preventative, general, orthodontic, and restorative dentistry. From routine cleanings and exams to dental implants, clear aligners, and emergency care, our state-of-the-art facilities are equipped with the latest technology to ensure efficient and gentle treatments. We also cater to children, providing special care and attention to their unique dental needs.
Patient Comfort and Safety
At Southern Charm Dental, we prioritize patient safety and comfort above all. We have implemented rigorous safety measures to protect our patients and staff from COVID-19, including temperature checks, COVID-19 questionnaires, advanced sanitization, and full personal protective equipment for our team members.
Our Team
Our team of skilled dental professionals is dedicated to providing personalized care to each patient. Dr. Krupa Patel and Dr. Binh Dang, our lead dentists, are passionate about delivering exceptional dental care and education to ensure patients maintain good oral hygiene habits and a healthy smile.
Locations and Hours
We have two convenient locations in Humble and Richmond, Texas, with flexible hours to accommodate your busy schedule. Our offices are equipped with the latest technology and comfortable amenities to ensure a relaxed and enjoyable experience.
Organization and Staff
The clinic is well-organized, with kind and competent staff that provide high-quality service. The doctor and her team are committed to ensuring patient satisfaction, as evident in their attention to detail and willingness to go the extra mile to resolve issues.
Facilities and Services
The clinic has clean facilities, a great environment, and clear processes in place. The staff is friendly, and the doctor takes the time to educated patients on their condition and provides a personalized approach to care.
Communication and Customer Service
Effective communication is key to a positive experience at Southern Charm Dental. The clinic staff is responsive to patient concerns and takes the time to address issues promptly. The manager, Audrey, is professional and friendly, and the doctor is knowledgeable and willing to explain procedures and options in detail.
Common Issues and Areas for Improvement
Some patients have reported issues with fillings, with one patient experiencing prolonged discomfort and sensitivity after a filling procedure. Another patient had to return multiple times for a crown placement, which did not meet their expectations.
Overall Experience
Most patients have had a positive experience at Southern Charm Dental, praising the clinic's organization, staff, and services. However, some patients have reported issues with communication and quality of care, which are essential areas for improvement.
