Straighten Your Smile in 3 Easy Steps
At OrthodonTEX, we are committed to providing exceptional orthodontic care to patients of all ages. Our experienced team uses the latest technology and techniques to ensure that you receive the best possible treatment. We take pride in our long-standing presence in McKinney and are dedicated to serving our community. Our services include braces, Invisalign, clear aligners, and same-day retainers. We believe that everyone deserves a beautiful smile, and we are here to help you achieve yours.
We understand that every patient is unique, and we strive to provide personalized attention to each individual. From the initial consultation to the final treatment, we ensure that our patients receive the highest level of care. Our team is dedicated to making your orthodontic experience exceptional, and we take pride in our reputation for providing outstanding service.
Our Services
Our comprehensive range of services is designed to cater to the diverse needs of our patients. From traditional braces to Invisalign and clear aligners, we offer a variety of options to suit individual preferences and requirements. Our same-day retainer service ensures that you receive the best possible care, with minimal waiting time.
Our Commitment to Excellence
We are committed to maintaining the highest standards of excellence in orthodontic care. Our team is dedicated to staying updated on the latest advancements in technology and techniques, ensuring that our patients receive the most effective and efficient treatment possible. We strive to create a warm and welcoming environment, making our patients feel comfortable and at ease throughout their treatment.
What Our Patients Say
Don't just take our word for it! Our patients rave about their experiences with us. From exceptional service to outstanding results, we take pride in our reputation for excellence. Read what our patients have to say about their experiences with OrthodonTEX.
Overall Review Summary
Negative Experience
The main concern is the lack of attention to treatment, leading to broken brackets, mistakes, and poor customer service. The cost of treatment is also deemed too high, with some customers feeling they are being taken advantage of.
Positive Experiences
Many customers have had positive experiences with the orthodontist, citing friendly and professional staff, flexible appointment scheduling, and personalized treatment plans. Some have also mentioned being pleased with the office's warm and inviting atmosphere.
Specific Issues
- Broken brackets and mistakes during treatment
- Poor customer service and lack of attention to patient needs
- High cost of treatment with hidden fees
- Difficulty in getting emergency appointments
- Firing of employees and Orthodontist due to financial issues
Praise for Specific Staff Members
- Sofia, a technician, was praised for her helpfulness and politeness
- Sarah, a staff member, was commended for her excellent customer service and willingness to go the extra mile
- Dr. Meason and Dr. Kyle Meason were praised for their professionalism, personable nature, and ease in explaining treatment plans
