I had a really great experience with both Dentist from this location.
At Southside Dental Centers, we pride ourselves on providing exceptional dental care to patients of all ages. Our state-of-the-art facilities, staffed by experienced professionals, offer a wide range of services designed to meet the unique needs of each patient.
Our Services
At Southside Dental Centers, we offer a comprehensive range of services, including:
- Pediatric Dentistry: Our pediatric specialists provide dental care for children of all ages, from toddlers to teenagers. Our pediatric dentists use gentle, child-friendly techniques to ensure a comfortable and enjoyable experience for your little ones.
- Family Dentistry: Our family dentists manage your overall oral health care needs, including gum care, root canals, fillings, dental crowns, veneers, implants, bridges, and cosmetic dentistry. Our hygienists provide continued health and preventative services such as exams, teeth cleaning, x-rays, and more to prevent, uncover or treat problems as early as possible.
- Orthodontics: Our orthodontic services are carefully designed to give you, your child, or your teen a beautiful and healthy smile. Orthodontic treatment can help guide your teeth into their correct position, improving oral health and function.
Our Commitment to Quality Care
At Southside Dental Centers, we are committed to providing excellent care and service to our patients. Our experienced staff, led by Dr. Joseph Olea, are dedicated to providing personalized attention and care to each patient. We use the latest technology and techniques to ensure the best possible outcomes.
Convenience and Flexibility
We understand that life can be busy, which is why we offer flexible scheduling options to accommodate your needs. Our extended hours and convenient location make it easy to fit dental care into your busy schedule.
Contact Us
If you have any questions or would like to schedule an appointment, please feel free to contact us at (210) 924-3300.
Overall Experience
The reviews are overwhelmingly positive, with all but two reviewers giving the office 5 stars. The common theme among reviewers is that the staff is friendly, patient, and kind to both children and adults. Many reviewers mention the welcoming environment, with quotes about how it's "kid-friendly" and how their children always feel comfortable during appointments.
Positive Comments
Patient Interaction
The staff is praised for being patient and friendly with children, including those with special needs. Several reviewers mention how the staff takes the time to explain procedures and what to expect, which helps to alleviate anxiety and fear.
Cleanliness and Waiting Time
One reviewer mentions that the waiting time is never long, and another appreciates the easy and quick check-in process. Additionally, some reviewers comment on the cleanliness of the office and the hand sanitizer dispensers being wiped down regularly.
Negative Comments
Communication Issues
Two reviewers express disappointment with the office's communication. One mentions poor communication from the dental assistants and front desk staff, while another criticizes the lack of adherence to procedures and rules, including not following instructions to stay in the car and wait to be called in.
Disappointment with Hand Hygiene
One reviewer expresses dismay at the lack of hand hygiene in the office, specifically mentioning that the same dirty hand sanitizer dispenser is shared among everyone and not regularly cleaned.
SERVICE ISSUES
No Response to Concerns
One reviewer mentions that the assistant didn't listen to their concerns and questions regarding their child's needs.
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