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Let Us Help Your Family Smile

At Adirondack Orthodontics, we are dedicated to providing exceptional orthodontic care to patients of all ages in the Capital Region of New York. Our team of experienced orthodontists and specialists are committed to delivering personalized treatment plans that cater to each patient's unique needs and goals.

Our Mission

Our mission is to provide a warm, welcoming, and sophisticated orthodontic experience that exceeds our patients' expectations. We strive to build long-term relationships with our patients and their families, ensuring that they receive the highest level of care and attention every step of the way.

Our Services

At Adirondack Orthodontics, we offer a range of orthodontic services designed to cater to every patient's smile goals. Our services include:

  • Invisalign: Our most popular service, Invisalign is a highly sought-after solution for those seeking a discreet and effective orthodontic treatment.
  • Clear Braces: Our clear braces offer a blend of aesthetics and functionality, providing a flawless smile without compromising on the effectiveness of the treatment.
  • Metal Braces: Our metal braces are designed to deliver precise results while offering a comfortable and discreet treatment experience.
  • Retainers: We provide custom-made retainers designed to maintain the results of orthodontic treatment for years to come.
  • Smile Protection Program: Our program is designed to prevent and protect teeth from future problems, ensuring a healthy and happy smile for years to come.

Our Approach

At Adirondack Orthodontics, we take the time to get to know our patients, understanding their unique needs, concerns, and smile goals. Our experienced team of orthodontists and specialists work together to develop personalized treatment plans that cater to each patient's distinct needs. We believe that every patient deserves a smile that is not only beautiful but also healthy and functional.

Our Difference

At Adirondack Orthodontics, we pride ourselves on providing an exceptional patient experience. Our team is dedicated to:

  • Providing an in-person consultation and evaluation
  • Offering flexible and affordable payment options
  • Participating with major insurance providers
  • Accepting FSA and HSA plans
  • Offering 0% interest financing options
  • Providing a Smile Guarantee for peace of mind

Why Choose Us?

At Adirondack Orthodontics, we are proud to offer a unique combination of expertise, technology, and personalized care. Our team is committed to delivering exceptional results, ensuring that every patient leaves our office with a healthy, beautiful, and confident smile.

Reviews
Positive: Friendly and professional staff, efficient use of time, and transparent treatment options were consistently praised by reviewers.
Negative: Insurance and billing issues, including delayed claims and incorrect side-billing, were reported by some reviewers.

Insurance and Billing Issues

Several reviewers experienced issues with insurance claims and billing. Amanda had a consultation in January and still hadn't received an answer about what her insurance would cover by April. She experienced back-and-forth phone calls with the office and her insurance company, and even had multiple claims pending. She was eventually billed for services she never used and is still waiting for a refund.

S. Rod also had issues with billing, as the office tried to side-bill him an additional $4,000 for his daughter's braces despite their insurance contract. He had to file a complaint with the OPD and NY dental association, but eventually the office corrected the issue.

Positive Experiences

On the other hand, many reviewers had positive experiences with Adirondack Orthodontics. Several praised the friendly and professional staff, including Katya, who was thorough in explaining the procedure and financial aspects. Others appreciated the efficient use of their time, feeling comfortable and respected throughout their appointments.

Many reviewers also appreciated the honesty and transparency of the office, particularly in recommending less invasive and more cost-effective treatment options. The staff's kindness, patience, and welcoming nature were consistently praised.

Staff and Office Efficiency

The staff at Adirondack Orthodontics were consistently praised for their efficiency, kindness, and professionalism. Reviewers appreciated the ease of scheduling appointments, including being able to schedule via text message. The office's ability to keep to their schedule and respect patients' time was also praised.

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