About Our Practice
Captivating Smiles, led by Dr. LeToiya Carter-Robinson, is a family dental practice dedicated to providing exceptional, personalized oral healthcare in Snellville, GA. We believe in fostering healthy smiles through a combination of advanced technology, compassionate care, and comprehensive education.
Our Mission
Our mission is to empower our patients to achieve and maintain optimal oral health through:
- Individualized Care: We take the time to understand your unique dental needs and goals, designing a customized treatment plan for your personalized needs.
- Relaxing Environment: We prioritize patient comfort and offer a stress-free environment where you can feel at ease.
- Transparent Communication: We believe in open and honest communication with our patients, explaining treatment options and costs clearly.
- Comprehensive Expertise: Our experienced team stays updated with the latest advancements in dentistry, ensuring you receive the highest quality care.
Our Services
We offer a comprehensive range of services to meet all your dental needs, including:
- Preventative Care: Routine exams, cleanings, fluoride treatments, and personalized oral hygiene guidance.
- Restorative Care: Tooth fillings, crowns & bridges, implants, and root canal therapy.
- Cosmetic Care: Teeth whitening, Invisalign aligners, and cosmetic bonding.
- Advanced Procedures: Laser dentistry, oral cancer screenings, and sleep apnea treatment.
Patient Education and Empowerment
We believe in empowering our patients to take an active role in their oral health. We provide educational resources and materials to help you understand your dental conditions and the importance of preventative care.
Contact Us Today
If you're seeking a compassionate and experienced dentist in Snellville, GA, look no further than Captivating Smiles. Contact us to schedule a consultation and experience the difference personalized oral healthcare can make for you.
Staff and Dentist Praise
The staff at Captivating Smiles are highly praised for their exceptional customer service, making patients feel comfortable and at ease during their visits. Dr. Carter-Robinson and Dr. Robinson are specifically mentioned as being wonderful, caring, and gentle, with one patient stating that they had the best experience ever at the dentist.
Cleanliness and Precautions
The office is commended for its cleanliness and precautions taken to ensure patient safety. One patient noted that the level of cleanliness and precaution was unmatched and that the staff goes above and beyond to keep everyone safe.
Negative Experiences
However, some patients have reported negative experiences, including issues with communication and accountability. One patient had to repeatedly call to check on the status of their Occlusal Guard, and another patient was frustrated with the locked door policy and the office manager's defensive behavior.
Discrepancies in Services
Some patients have reported discrepancies in the services provided, including a patient who was charged for veneers but received composite resin instead. Another patient was unhappy with the $150 non-refundable deposit policy for certain procedures.
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