Healthy teeth and a beautiful smile mean a healthier, happier you!
At Steve Mattingly, D.M.D., we believe that every patient deserves a healthy, beautiful smile. Our team of dedicated professionals is committed to providing the highest level of care in a warm and welcoming environment. From routine cleanings to complex restorative procedures, we are equipped to handle all of your dental needs. Our goal is to deliver exceptional care that exceeds your expectations.
Meet Our Team
Our team is comprised of highly qualified professionals who are dedicated to their craft. Our dentist, Dr. Mattingly, has been providing exceptional care in Richmond, KY for over three decades. He is a member of the American Dental Association, Kentucky Dental Association, and the Blue Grass Dental Society, and is committed to staying up-to-date with the latest advancements in dentistry. Our team also includes experienced dental assistants, hygienists, and office staff who are dedicated to providing exceptional care and a patient-centric approach.
Services We Offer
We offer a wide range of dental services, including:
- Cosmetic Dentistry: smile makeovers, whitening, and veneers
- Restorative Dentistry: fillings, crowns, and bridges
- Implant Dentistry: implant placement and restoration
- General Dentistry: routine cleanings, exams, and X-rays
- Orthodontics: consultation and treatment options
Our Office
Our office is designed to provide a comfortable and welcoming environment for our patients. We strive to make every visit a pleasant experience, from the friendliness of our staff to the amenities we offer. We understand that going to the dentist can be stressful, but we are committed to making you feel at ease from the moment you step through our door.
Insurance and Billing
We accept most traditional insurance plans and are happy to file claims for you. We also offer a flexible payment plan and accept various forms of payment, including checks, cash, VISA, MasterCard, and Discover. We believe that everyone deserves access to quality dental care, regardless of their financial situation.
Financing Options
We understand that dental care can be expensive, which is why we offer financing options to help make our services more accessible. Our financial coordinator is happy to discuss payment options with you and help you find a plan that works for you.
Patient Education
At Steve Mattingly, D.M.D., we believe that education is key to a healthy smile. That's why we offer patient education resources, including our patient library, to help you learn more about oral health and how to maintain a healthy, beautiful smile.
Overall Satisfaction
This set of reviews demonstrates a mixed experience for patients of Dr. Steven Mattingly and his staff. While most patients have left positive reviews, sharing their gratitude and admiration for the dentist and his team, there are also several instances of disappointment and frustration.
Positive Feedback
Dr. Mattingly's patients praise his ability to make them feel comfortable, despite having a fear of the dentist. They appreciate his kind and compassionate demeanor, as well as his attention to detail during procedures. His staff is also commended for being friendly, caring, and knowledgeable.
Negative Feedback
Some patients, however, have had a less than satisfactory experience. One patient experienced a poor phone call encounter, where the staff seemed uninterested in helping with insurance questions. Another patient waited excessively long for an appointment, felt rushed, and ultimately left part of their dental work incomplete. One patient even reported a negative encounter with Dr. Mattingly himself, stating that he showed no compassion for their pain and immediately left the room without acknowledging the issue.
Summary
The reviews highlight the importance of exceptional customer service, clear communication, and attentiveness to patient needs. While Dr. Mattingly and his staff have many positive qualities, there is room for improvement in these areas.
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