At Buckner Family Dental, we are committed to providing the highest quality dental care to our patients in a warm and welcoming environment. Our dedicated team of professionals is dedicated to helping you achieve a healthy, beautiful smile that you can be proud of.
Our Mission
Our mission is to provide professional and affordable dental care to the Dallas community. We understand that a visit to the dentist can be intimidating, so we strive to make every experience pleasant and easy. We want our patients to feel comfortable and informed throughout their entire dental care journey.
Services
We offer a wide range of dental services, including:
- General Dentistry: From routine cleanings to comprehensive care, we provide all the services you need to keep your teeth healthy.
- Cosmetic Dentistry: Dr. Osorio is one of the leading cosmetic dentists in Dallas, offering a range of services including dental implants, porcelain veneers, dentures, and more.
- Surgical Services: Our experienced team provides wisdom teeth removal, tooth extraction, and periodontics.
- Emergency Care: We're here for you 24/7 for dental emergencies, because we know they can happen at any time.
Our Promise
We promise to treat you with the highest level of respect and transparency during your visit to the dentist. Before any treatment plan, we will break down all applicable fees and inform you of all costs. We believe in complete openness and honesty with our patients.
Our Vision
At Buckner Family Dental, our vision is that everyone deserves to have a smile they love. We believe that dental care should be accessible to everyone, regardless of income. That's why we offer flexible payment options, including CareCredit, Lending Club Payment Solutions, and senior citizen discounts. We also accept most dental insurance providers and major credit cards.
Meet Our Team
Our team of dedicated professionals is committed to providing the highest level of care and service to our patients. From Dr. Osorio, our respected and experienced dentist, to our friendly hygienists and assistants, every member of our team is dedicated to your care.
What Our Patients Say
We're proud of our reputation and the numerous positive reviews from our satisfied patients. We're dedicated to continuing to provide the best care possible for our patients, and we're honored to be a trusted part of our patients' dental journeys.
Overwhelmingly Negative Reviews
These reviews of Buckner Dental are overwhelmingly negative, with multiple authors sharing their disappointing experiences with the dental practice. Many of the reviews highlight subpar service, incompetence, and poor treatment from the staff. Several reviewers mention being treated poorly, having unsatisfactory work done, or experiencing complications after treatment.
Unreliable and Unprofessional Service
Several reviewers highlight the unprofessional behavior of the front desk staff, citing ignorance, lack of training, and poor customer service skills. One reviewer even suggests that the staff may have gotten their jobs due to nepotism. Many reviewers express frustration with the lack of attention to detail and carelessness of the staff.
Unacceptable Treatment
Reviews detail instances of unprofessional treatment, including a patient being told to try using sticky candy to remove stuck dentures and another patient having a tooth fall out while eating a soft chicken taco. Another reviewer describes a root canal retreatment leaving material in the canal, leading to infection.
Inconsistencies and Lack of Transparency
Some reviewers express frustration with inconsistencies in their treatment plans and estimates, with one reviewer describing a substantial amount of money being spent on dental work that was not properly explained.
Be the first to review Buckner Family Dental.
Write a Review
